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based on 84499 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
There was two closed doors in the hallway that could have been opened to clean just under the doors, that would have eliminated the dark line under doors
upfront pricing, very good results
Our serviceman was very polite!
Grout still extremely dirty.
very thorough and clean and the techncian was so polite a nd professional
The technician was very knowledgable and eager to explain the whole process of cleaning. Calling us to keep us well informed of arrival time was awesome. The final product was fantastic. My carpet looks like it did when we first moved in,couldn't be happier. Will refer you to all my people at my work, which is Centurylink. Thank you Will
Very nice staff great work.
The cleaning job was very good and the carpet looked really nice and clean. We have already recommended you to others. We will continue to call your company when we need our carpets cleaned in the future. Thank you for a job well done.
I like the way my rugs looks and feels. Abel was very processional and talked about other products the company carried
Abel was very courteous and knowledgable.fast and professional.carpet looks great!!!!!
Able to proved good service on short notice
The technician did a very thorough job and worked qyickly.
No residue and good service
Was an hour early- which was perfect! Our carpets have never looked so good- they are original to our home (1979) so we were thinking of replacing them well not after you guys did your magic! Thanks so much.
natural products used. No soap
Carpet cleaning
The carpets were not improved in any way and all smells returned and were worse. I have never been so disappointed in a company I was so excited to use. I was also sold a " protectant" for carpet that wasn't even cleaned and will now have to be ripped out. I would like my money back.
Helpful associate meeting appointment schedule. Met all service expectations.
The Zerorez expert was very professional and informative. He saw me struggling with cleaning my windows while he was cleaning the carpet and drapes and he offered me some Zerorez solution to try - that stuff is amazing! I was thrilled that he had extra on his truck that he could sell me - I know it will be my go-to cleaning product from now on! And Zerorez will always be the company I call to clean my carpets and furniture! Thanks so much!
Fast professional and knowledgeable staff.
On time,courteous and speedy.
quick, organized. Great customer service on the phone line and very friendly carpet cleaners.
Very friendly and excellent customer service from start to finish!
Very professional and explained all options. No hard selling by Casey, as she explained what she could do and pricing.
The carpets are much cleaner with zerorez than any other cleaner.
Easy scheduling and excellent service!
Great service and no chemicals
Great tech cam to the house. Love the follow up before before before and after. Perfect!
WHen I called in to make the appointment I told the person I spoke with that I was having zerorez come out because I had pets who had marked their territory on the carpet. I asked if that would be an issue and was told no that it would be discussed with the representative when he came out and I could show him any areas I was concerned about. I also asked about pricing and was given the current special. I was very surprised and dissapointed when I talked to Rick the day of service that it was an extra $40 per room to treat for my pets. I I feel that this really should have been discussed on the phone with me. Especially because I talked extensively about how the main reason I was having the service done was because of the animals. I would have still scheduled the service but it would have felt more honest. I feel like the person on the phone knew it would be more money but intentionally chose not to tell me and I did not appreciate that. I did like Rick. He was very kind and did a good job.

no chemicals and no chemical smell