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based on 84501 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Didnt see much of a difference. It looked clean. Maybe floor wasn't as dirty as thought
Nothing to dislike - carpets look like new and they are 13 years old and I have a lot of pets
I like the fact that there are no chemicals & that it's all natural & won't harm my dog Charlie. So, thank you very much & I talk to friends about zerorez all the time . Thank you all for what you do.
Excellent, fast, friendly service. My floor always look like new after you clean the carpets and tile.
Friendly technicians , on time service, fair pricing and CLEAN carpet!
Carpet looked like brand new when it was cleaned and Kenyon who cleaned it was very professional.
good cleaning.
That there are no chemicals
Fabulous product (ionized water) and incredible results. Our technician was knowledgable and thorough and did a fantastic job.
Great service, friendly associates.
I like that it's green. It had no chemical smell at all. I moved into a rental and the grout lines were black and the tile felt dirty on your feet. Zerorez is AMAZING! Night and day difference. When I showed the before and after pictures to my landlord, he was amazed and didn't realize the grout was suppose to be a lighter color. My service guy was very friendly and professional and answered any questions I had. I will ALWAYS use Zerorez in the future for my carpet and or tile needs.
Not sure because it always depends on the person who shows up at your door. Thankful that I was lucky enough to have CJ show for my job. He's respectful, knowledgeable, and prideful of the company he works for and that's always good in my book. I've had several bad experiences for multiple home tasks in the past but he was a true breath of fresh air so treat him good! I would call on you guys again if he was the guy I knew was showing. Thanks for the great experience with CJ!
Casey was kind and got the job done quickly. The house smelled horrible due to pets and the previous carpet cleaner that was hired. He was able to get all the stains out and the whole house smelled fresh and clean.
Return customer, wow'd me again. Simply the best carpet cleaning I've ever used. Thanks!
I am very happy with the service I received from Zerorez. The technician was friendly and professional and did a fantastic job on my carpets. I would definitely recommend Zerorez to a friend.
The results of the carpet after the cleaning. I've had the carpets cleaned 2 times prior and they didn't even come close.
I like that your company cleans without soap or other harsh products. Citrus, I understand is what is in the water. Your workers were very friendly and helpful.
The technician was excellent. Prompt and thorough. And he did all that he could do. No complaints with him whatsoever. The equipment Zerores uses, unfortunately, only does an average job of cleaning. Keep in mind I had used our vacuum cleaner the day before Zerores came.
One day after the carpet had dried, my house cleaner re-vacuumed the floors. It was a very effective Dyson machine and obviously much more effective than mine. She had to empty the Dyson dirt container twice... there was so much residual pet hair and dirt particles left in the carpet.
I was shocked that after a professional carpet cleaning there could possibly that much dirt left.
I love that your products are clean and green, plus your people are great to work with.
Everything from the product itself to the availability of appointments to Andrew who cleaned our carpets.
Friendly technician. Helpful and knowledgable with product.
I was glad first that you came earlier than originally expected and how fast the cleaning was but I think if I use zerorez again I will ask the guys to take a little more time to extract more water out of the carpet before they leave. It's been over 24hrs and still have some damp spots all over, I've had fans on since they left and I don't want the carpet to start smelling because it was so wet. One of the cleaners showed me the difference in before and after cleaning and it all looked great but now that it's drying some of the spots and a new green spot are appearing
I love the fact the product is more organic - containing now harsh chemicals.
The treatments are timely and thorough. Technicians are knowledgeable and nice.
Very courteous staff. They did a great job! They explained everything and finished in a timely manner.
PROS.. the communication and tech friendliness and explained and work really hard to get carpet clean.
Wasn't thrilled with the grout or area rug cleaning
some heavy traffic areas not as clean as last time.
Your staff is amazing and the carpets look great!!!!
Absolutely no residue left on the carpets - just as the name implies. The technicians are always very friendly and don't want to leave the residence until the customer has done a visual inspection to see if everything looks okay.