What our clients think of us!

Carpets always come out looking spotless, Techs are efficient, professional and provide quality service.

Very professional and you have always done a fantastic job. The carpet looks almost brand new.
However, next time please send 2 - 3 people to do the job. He finished at almost 10:00 pm, which means I had to be here at work for 15 hours. My family and I were not too happy about that.

On time and professional.

Carpet looked awesome!

charge less for extras. I thought I would get a 5X7 rug cleaned and was told that it would cost $1.50 a square foot or about $52.50 to get cleaned. I decided not to get it done. The guy was already at my house to clean three rooms and it would have taken him an extra 5 or 10 minutes to clean that small rug. I would have paid $25 and you would have made money. I guess you charge $1.50 because some people are willing to pay that.
Check it out.

Your man Eric was professional, informative & efficient. He explained as he went along, did an incredible cleaning on our rugs , upholstery & tile/grout. We are shiny new and we are very pleased. In addition, we purchased the ZEROREZ cleaning water and mop kit. Now we can dispose of the clutter of bottles too! We've already spend the word! Eric is an asset to your company! THX

Very friendly service, our carpet was covered in dry wall dust looks brand new couldn't be happier

The carpet looks like it did when we had it installed.

Tech left some water on tile and laminate floor. My wife had to leave, so maybe he was rushed. First part of cleaning was very good. We spent a lot of money, not sure he had enough time to to do a "10" job.

Great customer service. On time and very professional.

The service was fast, the carpets looked brand new after and dried so quickly.

My wood floors have some type of film all over it from allowing your company to clean our sectional. We are having a heck of a time cleaning it up.

Come look at my floors. They have never look so dirty since we have moved in here 5 years ago. We started to scrub on are hands and knees to remove film res. His footprints and res is all over the place. Not cool guys.

i dont know so much that i was disappointed, rather, i suppose my expectations might have been too high. i hear a TON of advertising for Zerorez on 104.7 on the John Jay and Rich show.
I thought there was some magical form of cleaning that your company provides, that no other company comes close to.
at the end of the day, it's water and a vacuum.
this 'empowered water' was nothing more than in a spray bottle, and then a quick commercial vacuum.

my service technician was outstanding. no issues with him whatsoever. very polite, thorough and professional.

i thought for what he did, and the service i watched being performed, the price was way too high.
and i'm not so sure it even got the smell 100% out.. i realize that you can't guarantee that, and you certainly don't claim to perform miracles, it's just the buildup of your company that i've been hearing about, let me down just a bit.

I feel the price should have been half of what i paid, for the 'service' that i was provided.

other than my own expectations of service and process, everyone i interacted with at your company was professional, friendly and a pleasure to deal with.

thank you for reading.
Name removed

Timeliness, professional, and amazing results.

I love that I can get sanitized carpet without using soap. My carpet feels better.

Good product on time and professional

Quick, efficient, polite service technicians and environmentally friendly products.

First of all they cleaned my carpet amazingly well, I had a tough spot and they were able to remove it without the pressure of the "additional charge". Friendly, on time, and will definitely recommend to family and friends!

It was amazing how clean the carpets were and how fast they dried. The technician, Kevin, was GREAT!!! I will definitely request Kevin again because I will use Zerorez again and again!!

The carpet doesn't "crunch" when I walk on it!

No streaks or stiff/crunchy spots were left on my carpet after cleaning. My carpet looked brand new again!

On time, professional, friendly, knowledgable, did a great job.

Very professional and thorough thank you

I love that I don't have to worry about my kids crawling around on the carpet and having irritated skin after it's been cleaned!

Eric was respectful, careful, and thorough. He shared a lot of knowledge about cleaning and carpets, which was helpful.

Discussed what I wanted over the phone and quoted me an esitmated price $140 and when the job was actually done, it was over $200! I just wanted a certain area done and towards the end, he stated he wasn't able to get the stain out and it would be an additional $75. I felt pressured by the employee because he wouldn't get my stain out unless I gave him addition monies.The last time I used Zerorez, i was impressed, this time, I was upset, he charged the additonal monies and he still didn't get the stain out. The employee said the stain was out and I just couldn't see it because of the way the light was hitting it. The stain is still there. I felt like I wasted my money and I will probably not be using Zerorez again. The employee didn't see like he was even interested in removing my stain like the last person who came to my house.

Carpet looked great and pet smell is gone. Everyone involved from the first phone call to the technician who showed up to do the job was very professional and courteous.

Great job. Both experiences with Zerorez have been exceptional. Our carpet looks great.

The explanation and service the technician provided is Excellent. Nothing is better than excellent!

prompt service and no smelly chemicals!