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based on 84506 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Super friendly, professional appearance, personality and service
No chemicals, carpet dries quickly, technicians are always very polite and courteous.
Always reliable and good work.
However, confused that our family room counted as 1 room in Nov. and 2 rooms this time.
All employees I was in contact with were very courteous and helpful. The technician was knowledgeable and gave me the information I needed to make the decisions about my carpet cleaning needs. He was on time and did the job quickly, yet thoroughly. This is my 2nd time using Zerorez and I will continue to use them for my carpet cleaning needs.
They showed up early, did a great job, did not overcharge and were very fair/competitive on prices.
Your product cleans very well, and our technician was very polite and professional.
Everything
Customer service is top notch! I love that there is no chemicals and looks fantastic!!
carpet did not get as clean as I had hoped.
Convenience, the empowered water cleans extremely well, friendly technicians1
You're quick, affordable and the carpets stay cleaner longer. Your tech was awesome. He did a great job.
My appointment was delayed, but never received a call. I am the one who had to follow-up. As a courtesy, call the client and let them know the appointment is delayed.
The offer of three rooms was a little false. I was never told that the rooms needed to be the size of a closet. I moved all my family room furniture and then did not have the service done because of the price. My dining room is very small and I was told that it was oversized. Really? you need to advertise the size of the rooms and how much you charge. My carpets turned out great- I knew they would. Just disappointed in advertisement.
Zero razz has cleaned both our tile and our carpet. Both results have been beyond belief. I thought we would have to replace the carpet, but zerorez did an incredible job of cleaning. I would use you again in a heartbeat! Trey is extremely professional and always put his best foot forward. Thank you for a wonderful experience
Great service. The service tech did an awesome job on our carpet and tile grout. Everything looked brand new after he was done. We are very happy with the service and will call again when needed.
Fast, thorough, green
Technician, Robert was friendly, professional and respectful. He explained all options thoroughly and was genuinely concerned about satisfaction for each service.
Well done.
My carpets do look a little cleaner only in some areas, but are hard and stiff and rough after the cleaning. It seems like there is residue left behind. Not what I expected at all.
Friendly staff, worked quickly, knowledgeable, removed difficult stains.
carpet still has spots
The carpet is obviously very clean when done! Period!
I love that my spots don't come back.
Andrew was very knowledgeable and informative. Paid attention to details.He was courteous and polite.
Your product and services were great. They exceeded my expectations too. The thing that sets you apart from the rest is your customer service. From the gal who set my appointment to the technician who went above and beyond to take care of a couple of stains that I didn't think we're going to come out. I am 110% satisfied and will use you again. I will also recommend to everyone I know. Thanks
Manners and honesty.
The carpet smells fresh but I can tell NO difference and it looks like it has never been cleaned. CLEAN THE CARPET!
Travis was very kind and professional. He did an amazing job!
The technician that did my carpet was very knowledgeable. He was very polite and very courteous of my property.
Great customer service and quality work! Sean was wonderful to work with.

Pet safe!