Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84506 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 30, 2015 — Rated 10 out of 10 by S.L. Zerorez Phoenix
What do you like about our products and services?

Fast drying. No smell. On time service. Professional service reps

Report a concern   June 30, 2015 — Rated 10 out of 10 by S.I.C.S. Zerorez Phoenix
What do you like about our products and services?

radio

Report a concern   June 30, 2015 — Rated 10 out of 10 by K.A. Zerorez Phoenix
What do you like about our products and services?

Very friendly staff, prompt service and good about calling when coming.

Report a concern   June 30, 2015 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

Friendly and knowledgeable technicians. Great work. I have used Zerorez for several years and recommend them all the time.

Report a concern   June 30, 2015 — Rated 10 out of 10 by Jim Robinson Zerorez Phoenix
What do you like about our products and services?

I love the fact the products are all natural and the service people are awesome and so friendly.I have had 2 different people do my service and they have both been awesome. :)

Report a concern   June 30, 2015 — Rated 8 out of 10 by W.N. Zerorez Phoenix
What could we do to improve?

When you call and say you will be at the house on time, show up on time. Otherwise everything was great.

Report a concern   June 30, 2015 — Rated 10 out of 10 by S.F. Zerorez Phoenix
What do you like about our products and services?

I loved that my carpet is 100% spotless now and smells so clean in my house ...can't wait to have them clean the rest of our rooms

Report a concern   June 29, 2015 — Rated 10 out of 10 by Marsha Doyle Zerorez Phoenix
What do you like about our products and services?

Robert, the Technician, was very well mannered - a rarity these days - the job was done quickly with little disruption or noise, the carpets did not have an odor while drying and they are soft and smooth, so nice to walk on bare foot, after all, the dogs do! I believe the price was right for the work done. I know that was a special, but I wouldn't want to pay more than that for what I needed done. Thank you, I will use your services again in the future.

Report a concern   June 29, 2015 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

quality of service. Carpet looks great

Report a concern   June 29, 2015 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

Very polite service tech. Clean floors with no chemical odors

Report a concern   June 29, 2015 — Rated 10 out of 10 by M.G. Zerorez Phoenix
What do you like about our products and services?

It healthy for my family, fast appointment, very courteous professional staff- I have already recommended to others!

Report a concern   June 29, 2015 — Rated 9 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

prompt, professional

Report a concern   June 29, 2015 — Rated 9 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

Very nice serviceman and quick cleaning

Report a concern   June 29, 2015 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

Great customer service, great reputation in the valley, and the tile in our house looks awesome.

Report a concern   June 29, 2015 — Rated 9 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Technician was very professional and did a nice job - Keith was his name - he is a good man. The only slight hesitation I have is recommending your service is because there was confusion on the appointment time - My window was 4-6PM and he was told it was 5-7Pm. As it turned out he did get there at about 5:30PM and all was well but it could have been an issue.

Report a concern   June 29, 2015 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

The technician (Preston) showed up on time and had a very positive attitude! He did a great job of cleaning our carpets, and gave us a reasonable price.

Report a concern   June 29, 2015 — Rated 10 out of 10 by Linda Pitzer Zerorez Phoenix
What do you like about our products and services?

Carpets clean with no sticky residue, Most carpet cleaners are in and out in 20 minutes or less, just skimming the carpet. ZeroRez was cleaning my carpets for 2 hours. They did a great job!

Report a concern   June 29, 2015 — Rated 10 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

Your Technician was absolutely amazing courtesy, polite and very knowledgeable

Report a concern   June 29, 2015 — Rated 10 out of 10 by B.A.W.M. Zerorez Phoenix
What do you like about our products and services?

I had two cleanings from them: (1) tile floor and grout and (2) Travertine kitchen countertops. The very affordable, and more than reasonable price, is the number one reason that I loved them. An extremely close second reason is the fantastic, professional job that they did. From the first person I talked to on the phone, to the final cleaning results, I was thrilled and thankful for this company! The appointments were scheduled for as soon as possible (within one to two days from phone call). They give you an exact estimate of the job before they start. Their employees are very upbeat and happy to help you. My tile and countertops are shining! They also take the time to explain to you how to continue cleaning maintenance on the surfaces.

Report a concern   June 29, 2015 — Rated 10 out of 10 by Doreen Farley Zerorez Phoenix
What do you like about our products and services?

The staff was courteous, punctual, knowledgeable, honest, and professional. The carpets look great and I would recommend this service to anyone needing carpets cleaned. Wonderful job, our carpets look new.

Report a concern   June 28, 2015 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

job well done

Report a concern   June 28, 2015 — Rated 10 out of 10 by Steven Miller Zerorez Phoenix
What do you like about our products and services?

I like that they are safe for my children and for my dog.

Report a concern   June 28, 2015 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

Service and great results 😃 thanks

Report a concern   June 28, 2015 — Rated 9 out of 10 by A.V.C. Zerorez Phoenix
What do you like about our products and services?

We appreciated that the technician arrived on time and set right to work. He was thorough even though he was done in a timely fashion.

Report a concern   June 28, 2015 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

Results and professionalism

Report a concern   June 28, 2015 — Rated 10 out of 10 by S.J.O. Zerorez Phoenix
What do you like about our products and services?

Everything was done very professionally, from the finished results to the technician that did the work.

Report a concern   June 28, 2015 — Rated 10 out of 10 by S.A. Zerorez Phoenix
What do you like about our products and services?

Caring and on time and understanding

Report a concern   June 28, 2015 — Rated 10 out of 10 by N.K. Zerorez Phoenix
What do you like about our products and services?

Great technicians, great product, great service.

Report a concern   June 28, 2015 — Rated 8 out of 10 by B.M. Zerorez Phoenix
What could we do to improve?

Things started off a little rough. I called ahead of time to give the operator my gate code. She never gave it to the tech so he couldn't get in for awhile. Then the tech performed unauthorized services and charged me double what I agreed to. I had to call and get the unauthorized portion credited back. Really bad on both accounts. But, in the end, you did the right thing. I would give you a second chance.

Report a concern   June 28, 2015 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

I really liked the way it cleaned my tile and grout lines. I just moved into a house and I thought the bathroom tile was black and brown. After it was cleaned by zerorez I saw it was really Browns and tan. I did not like the spray grout sealer because it left a haze on my floor and overspray got on my appliances.


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