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based on 84506 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
EVERYTHING!!! My carpets were horrible at the house I just bought & now, they look like new!!!
no hassle appointment......
carpet is almost like new...
Clean products that do not soak the carpets.
Timely response for appointment requests. Kept me updated regarding technician's progress on another job. Polite, professional, competent staff.
My grout did not appear as clean as I was lead to believe
I think it was too expensive to clean my sectional. Next time I will shop around. Other than that the service was good and I received a call to set up an appointment in a timely manner.
The service tech was great, and the floors looked very clean when he was finished.
No chemicals and great service
Professional, on time and worked with me to get the best price. Did a great job. The townhome had been vacant for two years and the floors were covered in dirt. They are no clean!
This is a rental and very dirty. Everyone told me I would have to replace the carpets. The carpets came out Great!!! You use the scrubber brush with your normal process. Your female cleaner was detailed and would highly recommend her.
quick-less than an hour, carpet looks great.
Carpet super clean. Great service.
chemical free, no lingering odor
Do not charge a $15 fee to come to Maricopa
Quality of service and how well the carpet is cleaned.
My carpet looks great. Stains came out that I thought would not come out. Service was wonderful explained everything he was doing.
the technician Scott who came to my house to clean my carpets was incredibly professional and thoroughly explained everything and was completely transparent in all of the charges. I really appreciate his friendliness and how quickly he was able to accomplish everything. Thank you Scott!
On time, on budget, good quality, fair prices
I called to tell your company some of the stains were coming back and they said it had been to long so I wasn't in the satisfaction guaranteed timeline anymore. What they said was they would waive the trip cost and re clean my carpet for the size of the room... I stated that I still needed my tile cleaned, some couches cleaned and 3 more rooms, but if I wasn't happy with the service I already gotten why would I continue to use ZeroRes. I just found it odd since I paid $100 more for the stain protection is that you would not come back out to reclean the spot and retreat them with stain protection. Expecially since I needed more work done and I stated that, & I planned on scheduling that that day.
Carpets ALWAYS come out perfectly. Technicians have been exceptional and enjoy having them in my house. Abel Valdez was superb and very helpful. Just recommended you last night while having dinner with friends. I'm sure they'll be calling after returning to the area in the fall.
Our rental properties carpets and tile were a mess. I was sure we would have to replace the carpet and regrout the tile. You made it look new, I was shocked at how good it came out. Thank you!!!!
Very thorough. Technician was pleasant and knowledgeable.
The carpet cleaner tech was wonderfyl, polite, friendly, and thorough. I am very impressed and very pleased. Thank you ZeroRez! And thank you to our tech for his amazing job and great personality!
CLEAN AND EFFICIENT
Communication on arrival estimated time and arrived on time.
the professionalism.
Carpet looks great! Our technician did a fabulous job!
Usually comes out so clean , no crunchy residue.
They charged me for 3 rooms and only did 1 room and a small hallway, the room that they did still has an odor.
Very fast and you did an excellent job.... my carpets look amazing....