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based on 84392 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your technician was amazing. Very professional and did a great job
Overall as clean as it can get but there are two small but dark spots in my bedroom I did not see before.
Committed worker making sure that the job is done correctly.
Our tech was fabulous!!! My couches look fabulous.
Easy to schedule with knowledgeable people.
On time
Overall good clean service with a very nice & congenial service person who finished in good time.
Very happy customer.
The gentlemen's personable, expertise obvious, professional
The person who came out to complete the cleaning was very respectful, and careful in making sure the rooms cleaned were done well and to our satisfaction.
Tech was kind and did a thorough job.
I still have milk stains on my velvet couch. Very underwhelming. The tech was very nice and explained a lot about expectations. However, I do not think ZeroRez methods work all that well.
on time, did a great job!
Zerorez communicated very well - sent reminder of appointment and called to say tech was ahead of schedule and could he come early. Technician was very polite and professional and did a great job. Thank you!
we had excellent service.
My service technician was very nice, organized and focused. He spoke positively about how well he thought my carpeting would look when it was done. He spoke positively about the products he uses. He did inform me of additional services and did it in a nice way.
Great job as usual
Always a good job,
Friendly
We came in this morning and we can still see some of the darker areas on the high traffic areas. Maybe we could have a once over ?
Quality service and result
The technician was very polite and did a great job! He arrived on time and the communication before he arrived was helpful.
Ryan did an excellent job with my carpets! This was my second time using Zerorez and the second time having Ryan as the tech. He was efficient, thorough, and very personable! I will always use Zerorez for my carpet cleaning and ask for Ryan. Anna
Had carpets cleaned. Tech was friendly and professional and he was respectful of our home. Price was reasonable.
Good job
Easy to schedule an appointment, reasonable pricing, courteous technicians, clean carpets, fast drying time
Prompt & courteous .
Appointment was easy to make and was able to schedule the save week. Very impressed with the service of the gentleman who came out to clean the carpet. He was professional, knowledgeable and I’m extremely pleased with the service and results. Will book future carpet cleaning for sure!
Great products and service was very good
Initial phone contact is an arduous process and customer service contact was obnoxious and did not treat customer (ie me) with respect.
Happy with the finished product. The service was excellent and the representative did a good job in explaining the procedure, he was knowledgeable and did a fine job in wrapping up the project.
It cleaned my carpets and made them look new again.
Christopher made our carpets look amazing. This was our best experience to date.