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based on 84392 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On the tile cleaning, blend in the floor areas better so there isn’t a definitive line of where the rep stopped cleaning.
The technician was on time, communicated what needed to be done, and what the results were. This is the first time the estimate and the final charges were the same. I appreciate them not jacking up the price once they arrived.
My tile floors look incredible and the carpet is like new again. I like that Zerorez does not use harsh chemicals and there is no odor after the cleaning.
nice jobs done.
I really like how the technician cared about what he was doing and it turned out really good!
I spoke with three different ZeroRz representatives. This first was my initial call into ZeroRez and two reps that followed up on my online request. All three gave a different quote. Rep 1 and 2 made no mention about a returning customer discount. Once I indicated I was a returning client, Rep #1 mentioned the discount. Too many mixed messages
The field rep that cleaned my carpet was thorough, courteous, and made time to explain what I should expect. She assured me if I had an issue afterwards, she said I should contact customer right away.
Effective toxic free cleaning
Darius was personable, courteous and efficient. Very happy with the job he did. Thankyou!
Powerful cleaning equipment. No harsh chemicals used. Technicians clean, polite
Juan was great. He was prompt, courteous and kept me informed of everything he was doing. I will use your company again and I will request Juan
The men sent out were friendly and professional, they explained exactly what they were going to do. My carpet was a mess and they did a great job on it
Tile looks great after cleaned!
Jeff was the best and so professional. We will ask for him again.
Easy to make appointment. Technician shows up on time after calling ahead. I have dealt with 3 different technicians and they were all courteous and professional.
Always amazing products but even more, those who complete the service are some of the best people we have met! We love your company! Thank you!
Carpets not any cleaner than what I can do myself.
I guess I was expecting a miracle that didn't happen:(
Cassie di a great job
Job well done,
Fast and efficient
Love that you don't leave shampoo residue in the carpet.
Easy to book an appointment. Very efficient.
Great customer service and results!
Carpets look Wonderful ! Friendly and professional . Highly recommend
Fast and very clean!
Even though zero res came back the second time. I will not recommend the co.
They tried to sell me grout color for 1200.
I had them do the kitchen area. It did look better than the first person who came out. It was very expensive for over 500. Even with a discount.
There were still areas I saw later that looked like they weren't even cleaned. I probably could have done better with a mop and bucket. The kid wasn't even here but for maybe 30 mins. DEFINITELY not worth the $330 I spent!
The results we saw with the grout on our flooring were great and exceeded expectation. Also the tech that worked at our home communicated very well throughout.
I’m always fully satisfied with the service that Zerorez provides. I will continue using it year after and recommend you to others because you are so focused on providing satisfaction.
Technician was great and results were fantastic, carper and tile.