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based on 84392 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Like that there is no chemicals. Dries fast.
The technician was knowledgeable and explained the process for removing wax from our carpet. I have already made a recommendation for your company.
Very happy with my cleaning service.
The carpets smell and look like new.
Clean, fast drying and quick.
Our grout in our tile was very dirty. I do feel like the floor is cleaner but there is grout all over that is now white. I have taken a toothbrush with water to them and it comes up just dirty. I think that it is the cleaning solution that settles in the grout that just needs to b cleaned out.
The boys did a good job. I would tell you that we had to go around the house afterwards with a magic eraser and get all the scuff marks from the equipment off the baseboards. We just had the house painted so I know it was from those hoses being dragged around. Also lots of hand/fingerprints on the ceiling near the vents. Got on a ladder and got those with a magic eraser too. Just be mindful of leaving marks behind.
You can make things right by adjusting my invoice and taking off the shower cleaning. The tech did not clean the showers when he said he did! I even sent in pictures to prove that. I was charged $1000 for an 1100 sq ft town home. That is absolutely insane. I was told someone was looking into the charges and have heard nothing back. Definitely not impressed.
I had my sofa set cleaned and the tech did a great job cleaning the sofas and chairs. However, the cushions weren’t cleaned as well. After they dried, it was noticeable where he cleaned it because they’re white so the clean part stands out from where it’s still dirty. It was only one short line and not all over the cushion.
Also, I was going to have my air ducts cleaned with Zerorez but it was too expensive even with the 20% off special. I had another company do it for less and they did a fabulous job! In addition, I called to cancel my appointment the next day from when I scheduled it but apparently it wasn’t cancelled. The techs showed up this morning and I had to explain I already cancelled my appointment. I felt bad that they drove out here for nothing.
Very good, professional, prompt service.
My carpet looks great!
Thank you!
They did a good job for a reasonable price. Extra time was spent on the spots that needed it.
No harsh chemicals
Service hais always been good.
I have using them for many years
The Tech was professional and detailed in everything. We will request him from now on! He did an amazing job! So friendly as well. Refreshing!
Thank You!
Zerorez does what they say they're going to do. Always on time, tech is pleasant and efficient. Highly recommend.
Everything!!!
Chris was excellent, very attentive and professional. He explained the process thoroughly and did a great job!
The technicians are very professional and respectful of our home. They were prompt on arrival and did a great job cleaning the carpets.
I wasn’t there but tge guys said the tech did a great job.
Thank you so much
On time, courteous, efficient, did a good job.
My rug looks almost new!!!
The finished product exceeded my expectations. Jordan, the technician, could not have been more professional and courteous. The carpets look and smell like new. 10 stars.
My cleaner was punctual, and very nice. He took the extra step to explain the process to us beforehand and show us the machinery. I like that it’s all pet safe. Pretty much worked magic on our 10 year old carpet. Thank you!
Everything. From the operator to the equipment.
The Best # 1 after yrs of all my cleaning needs
Room's & My car Looks Show Room Ready
They no How to Clean Stuff Mr D Thanks
Your Work Ethic will always Have you
Leading Companies to their MISSION
10 + to you Great Job Thanks
Zerorez has first class equipment and Cody the Tech, did an excellent job of details and he was a hard worker, which is hard to find these days.
I will recommend Zerorez to my friends.
Timely, polite, efficient. Carpet looks great!
Prompt, courteous, gentle reminders and reasonably priced.
Very professional and knowledgeable!
The cleaner did a very good job.
Thanks,
Randy Hartz
Easy to make appointment. Good. Communication. Service was on time and friendly.
Zerorez always does such a great job cleaning our floors and upholstery! We have never been less than ecstatic at the results.