Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84618 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 21, 2017 — Rated 10 out of 10 by L.O. Zerorez Phoenix
What do you like about our products and services?

Your service technician did a fabulous job, my carpet and tile looks new again!

Report a concern   August 21, 2017 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

Always do s great job. Carpets look new, soft and fluffy when they are done.

Report a concern   August 21, 2017 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Our techician was super! Very efficient and friendly.

Report a concern   August 21, 2017 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

Love the technitions, services, and prices!

Report a concern   August 21, 2017 — Rated 10 out of 10 by S.Z. Zerorez Phoenix
What do you like about our products and services?

Casey was amazing! We walked my rooms and provided solid feedback on my options. He followed up where we were thru the process. I will use you again and request Casey. Very impressed with the professionalism and the way the carpets came out.

Report a concern   August 21, 2017 — Rated 8 out of 10 by H.M. Zerorez Phoenix
What could we do to improve?

Your technician arrived prompt, very early actually. He was very friendly and professional. However, there seemed to be a miscommunication between your office and him. My appointment was scheduled between 2-4pm, he showed up around 11 or 11:30.

We did rush home so he wouldn't have to wait long. The work was done quickly and the carpets were left looking renewed.

thank you.

Report a concern   August 21, 2017 — Rated 10 out of 10 by R.L. Zerorez Phoenix
What do you like about our products and services?

The technician was very thorough and friendly/. He did a great job on a tough room.

Report a concern   August 21, 2017 — Rated 10 out of 10 by A.E.C.S.G. Zerorez Phoenix
What do you like about our products and services?

On time, efficient and did a great job

Report a concern   August 21, 2017 — Rated 10 out of 10 by G.W. Zerorez Phoenix
What do you like about our products and services?

Technician. Was polite, informative, and thorough. The end product was fantastic. Much appreciated thank you

Report a concern   August 20, 2017 — Rated 10 out of 10 by W.Z. Zerorez Phoenix
What do you like about our products and services?

I like the service and how quickly the carpets dry

Report a concern   August 20, 2017 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Service provider was on time, walked the area with me and quoted the additional charges for the hall. Went right to work and finished very quickly. Alerted us to the slip danger on the tile and confirmed dry time needed.

Cleaned up quickly and was done. Very polite and professional and did not rush me.

Report a concern   August 20, 2017 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

Very happy with the job done.

Report a concern   August 20, 2017 — Rated 0 out of 10 by M.A. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Carpet is not really clean. Your technique just didn't work very well.

Report a concern   August 20, 2017 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

Quick and professional

Report a concern   August 20, 2017 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

Carpet felt good.

Report a concern   August 20, 2017 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

Prompt, quick and courteous serviceman. My rugs look great, he even removed some wax I had dropped on the rug. GREAT job

Report a concern   August 20, 2017 — Rated 10 out of 10 by V.H. Zerorez Phoenix
What do you like about our products and services?

Thank you Zerorez my carpet looks and feels fresh & CLEAN!

Report a concern   August 20, 2017 — Rated 10 out of 10 by D.F. Zerorez Phoenix
What do you like about our products and services?

Good water

Report a concern   August 20, 2017 — Rated 10 out of 10 by T.G. Zerorez Phoenix
What do you like about our products and services?

The tech was very professional and knowledgeable, he arrived at specified time which we appreciated. We are very pleased with the service.

Report a concern   August 20, 2017 — Rated 10 out of 10 by J.J. Zerorez Phoenix
What do you like about our products and services?

Great Customer service and get products - We use Zerorez every time we move and we always come back to it - It's our new staple.

Report a concern   August 20, 2017 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

I like that you don't use chemicals and the ease with which I was able to schedule your services online. He customer service has always been fantastic, from the initial confirmation call to the moment the technician finishes the job and my floors are sparkling clean!

Report a concern   August 20, 2017 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

On time an did a good job.

Report a concern   August 20, 2017 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

My technician Josh was friendly, knowledgeable, and helpful.
He did a great Job.

My house looks great.

Jim

Report a concern   August 20, 2017 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

Efficient and friendly service. I like it because there is no residue and the carpet stays cleaner longer.

Report a concern   August 19, 2017 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

Our guy did a very good job.

Report a concern   August 19, 2017 — Rated 10 out of 10 by T.R. Zerorez Phoenix
What do you like about our products and services?

My carpets looked new again! The technician was very good and not pushy try to sell me on anything. I will definitely recommend zerorez to all my friends!

Report a concern   August 19, 2017 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

Tech was friendly, quick and did an outstanding job.

Report a concern   August 19, 2017 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

I am very pleased with the job Andrew did - I want to have him come every year!

Report a concern   August 19, 2017 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

good prices good service

Report a concern   August 19, 2017 — Rated 10 out of 10 by L.K. Zerorez Phoenix
What do you like about our products and services?

The service technician, Trey, was very helpful and knowledgeable in explaining the system and what would be provided. He also offered other services and tips on preventive maintenance. It's very nice finding a company that trains their operators to be knowledgeable and professional.


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