- Phone: (480) 507-2419
- Visit Website
based on 87553 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service call was perfect. Showed up about 10 minutes early, did a great job on floors and carpet and left by 6:30pm. Was painless!!! Robert Holt did an amazing job.
Rodney
I heard so many good things about Zerorez that I guess I expected more. I really didn't see a big difference from when I did it myself. I still had a lot of stains, some I was even able to scrub out once the tech left and I saw them starting to come back out. They went away after I got down on my hands and knee and scrub them little.
My Tech was really nice and I sat outside while he worked, it looked good at first. He did show me a few areas that the stains wouldn't come out, I appreciated that and kind of knew ahead of time that they probable wouldn't, but they were very small.
We did have a lot of pet pee spots, a new dog in the house. The last time I had Zerorez come out, they pretreated them and they came out, this time not so much. I mentioned this issue when booking my appointment. Our tech did mention that we could have the areas treated if it smelled, for an additional $40 a room. I had already spent $400! I don't want them to come back now, after the fact is a lot of work...I should have done it then, not wait to see. I needed to put my furniture back. The carpet was also a little stiff, which I heard didn't happen when you used Zerorez. So was a little disappointed, all carpet cleaning services seem to be pretty much the same. I would tell the next person to just use whoever gives you the best deal. It sounds so negative writing this, I really just wanted to give you my true view of my experience. Thank you.
Great Job!
Carpet turned out very clean and they use no chemicals.
Great work and always professional and friendly!
My representative was very informative about the options and pricing. I appreciated his knowledge and helping me choose the best treatment for our carpet and needs.
Very friendly and efficient.
Always professional and hard-working.
That the tech was very professional and very good at his job I would continue using zerorez from now on thank you guys
Tro did a great job.
Your tech was on time, explain step by step of what he was going to do he was very neat and courteous and when he finished the carpet looked like brand new. He did and excellent job
The effort and service provided by Aaron was excellent. The sofa and pillows look new!
Aaron, the tech, did a fantastic job. The carpet looks brand new.
Everything
A little bit pricey. But so far the only company who's results I have not been disappointed with.
Zerorez did a wonderful job on my carpets. The "tech" was very professional and I would
recommend this company to anyone.
Very professional. Reputable company. Great product and customer service. Technician is new to company but very courteous and professional. I did have to request a return visit to see if a high traffic area spot can be removed. I will definitely recommend and use ZeroRez again.
Technician tried out new cleaning tool, my chair and sofa dried quicker.
He was polite and helpful
I was charged for a hallway I don’t have. The job was done just fine but the extra charge was disappointing. Since I had already paid by credit card I’m stuck with the charge! I can’t recommend you.
Name removed
Abel was very professional, and did a great and complete job. We have used Stanley Steamer and Coit both in the past. But your service and product is much superior.
Everybody was very nice and helpful. Service was prompt and efficient.
Thank you very much!
Your employee was very perfectional and did a great job!
Floors look great. Very dependable and friendly
we had a very good experience.
Employee was very professional Did an excellent job
The lack of chemicals!
The car;ets are cleaned and no leftover soaps. It is animal friendly so I don’t worry about allergy reactions. The gentleman that came was knowledgeable and took great pains to keep to my schedule
Great and reliable service.
Fast, quick, efficient, no pushy sales, effective work! Thank you.
very fast and clean