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based on 84388 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Tech was great. He was polite and very efficient.
I like that there are no chemicals or soap residue left behind and my carpets get just as clean. The pricing is not cheap, but it is lower than some other companies out there.
Colton was terrific! He was polite and efficient!
And when I voiced a concern he immediately attended to that concern! And my area rugs look terrific!
Love the fact that there is not soap used in cleaning carpets.
Scheduling was easy and you do a great job!
Been using you for years.
Great customer service! Very punctual and their goal is to get your carpet the cleanest.
Nice people, do good work, the products
Great people and service.
Other companies needed to come back.
Bradly, the service tech was amazing. Very polite, efficient and punctual. He did a great job‼️‼️
Thank you for taking care of us, our carpets are sparkling clean!
Easy to schedule, showed up on time, explained all services, reviewed my order, suggested things that were needed and things that were not, I didn't feel like I was getting "sold" on anything. They were thorough, professional, they set expectations on completion time and were done when they said they would be. I won't be calling anyone else for my floors, carpets, and furniture cleaning.
Technician was friendly but didn’t go over my couch enough passes to clean 2 spots that needed greater attention
The tech comes in does his job does not try to upsell us on anything like Stanley cleaners that we don't want. They are very pleasant, cleans up after themselves and leaves.
My service provider Rob was outstanding! Arrived on time, completed his work in a timely fashion, with a most pleasant demeanor!
Great results !
David --tech-----10 -very professional and polite
Did a walk through to see area and any concerns / or questions.
Went right to work. Got everything done in a very timely manner.
Thank you and would recommend
Ryan was a true professional. My carpet was atrocious. He cleaned all of the tough grease marks and stains leaving my carpet looking like new. Thank you.
Our carpets look immaculate after Jonah from Zerorez cleaned them. He was knowledgeable, professional, friendly, and kind. And, our carpet is super clean with no crunchy residue. Great service all the way around. *****
Gabe did the best job ever on our living room rug and stairs. Both took 24 hours to dry, however, not 4-6 as was suggested. We’ll have Zerorez again, just won’t get our hopes up for a quick turn-around.
They were on time and did a great job once again! We will have them back again when needed!
I've been using Zerorez for several years and I'm always happy with their work. Regarding my latest cleaning the tech was very clean, friendly, professional and polite. He was in and out in less than an hour and my carpet was dry within 4-5 hours. Great job once again!
Yesterday my carpet got cleaned and the person who did it did not do a good job. I felt like he rushed through the process and left my carpet with a yucky smell. I had services before and for the 1st time I felt displeased with the carpet cleaning.
Easy to make the appointment, lots of reminders including a notification from the tech when he was on his way. Super nice, very dog friendly, efficient and fast! Our rugs look 100% cleaner!! They dried beautifully.
Worker called before arrival. Upon arrival, workers very professional And polite.
Well done
Easy to book appointment, prompt response from team, great communication, very reasonable pricing, no hidden fees or upselling of products, and carpets look great! Thank you so much!
the service and quality of the job was great. the person did an amazing job. the problem was that a had a rug i need it to clean actually 2 but the price was 140 for just one and its smaller than a bedroom anyways I called another place was able to clean my 2 rugs for way cheaper. you are way too overpriced for a rug..
Product is great! No Oder and gets rugs clean!
Second time I have used this company and will continue.
The technician was outstanding, explained everything and did a very thorough job!
The Service Agent was excellent in his explanation of the carpet cleaning & treatment. I was impressed in his professionalism. Management of the process was efficient & effective
This was a job well done, thank you!
Workers have been nice and friendly, they do a good job.