Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84673 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 11, 2019 — Rated 10 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

Very professional and friendly. Highly recommend.

Report a concern   July 11, 2019 — Rated 10 out of 10 by S.L. Zerorez Phoenix
What do you like about our products and services?

Technical was great and on time

Report a concern   July 11, 2019 — Rated 10 out of 10 by T.K. Zerorez Phoenix
What do you like about our products and services?

Thanks for doing such a great job, James was very professional, brought areas of concern to my attention and those areas are clean for the first time since our carpets were new three years ago.
I would recommend your service to anyone in need of cleaning.
Thanks again !

Do you clean Tile ?

Report a concern   July 11, 2019 — Rated 10 out of 10 by Frank Milstead Zerorez Phoenix
What do you like about our products and services?

The results of the carpet cleaning were outstanding. The technician that was sent was professional and had an incredible work ethic. Thank you for all you have done for us.

Report a concern   July 11, 2019 — Rated 0 out of 10 by M.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I ordered a battery case over two months ago. The item was paid for but never delivered. My emails to fix the issue and get the item i paid for were ignored and the item has still yet to be received....horrible customer service and did not receive my item

Report a concern   July 10, 2019 — Rated 10 out of 10 by L.D. Zerorez Phoenix
What do you like about our products and services?

No smell, no chemicals

Report a concern   July 10, 2019 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

Friendly and efficient tech and great pricing.

Report a concern   July 10, 2019 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

This is the first time I have used your company. The reason I chose you was because you use no chemicals. I am so impressed! I believe Lucas was the young man who did my job. He was delightful. Friendly, helpful, accommodating and did a very thorough job. After he arrived, I asked him if you also did upholstery. I had him do 2 overstuffed recliners that I'm guessing are 10 years old or more. They had never been cleaned, and when he finished they look like they just came from the showroom. My carpets look great too!

I have a friend who is looking for someone to clean upholstery, and Lucas was going to give me a card. I guess we both forgot. Maybe he could drop one in the mail to me. My only "darn" was when I turned the radio on I discovered I missed your "one day only" sale by one day. ;-)

We have a website in this area called Nextdoor (includes about 19 communities). It won't happen today, but when I get a few minutes I'm going to put your business on there.

Report a concern   July 10, 2019 — Rated 10 out of 10 by L.G. Zerorez Phoenix
What do you like about our products and services?

Justin did a great job yesterday. The carpet hasn't looked so good in years. He worked hard and explained special treatments to me. He was pleasant to have around.

Report a concern   July 10, 2019 — Rated 10 out of 10 by E.C. Zerorez Phoenix
What do you like about our products and services?

Service tech was very friendly and hellpful

Report a concern   July 10, 2019 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

No chemicals and very professional.

Report a concern   July 10, 2019 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

The carpet was clean and not crunchy.

Report a concern   July 10, 2019 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Quick, friendly thorough service

Report a concern   July 10, 2019 — Rated 10 out of 10 by M.G. Zerorez Phoenix
What do you like about our products and services?

Lack of soap

Report a concern   July 10, 2019 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

Great!

Report a concern   July 10, 2019 — Rated 10 out of 10 by A.R. Zerorez Phoenix
What do you like about our products and services?

Arrived on time. Professional. Carpets look and FEEL great!

Report a concern   July 10, 2019 — Rated 10 out of 10 by Renee Bigler Zerorez Phoenix
What do you like about our products and services?

The technician was knowledgeable, informative, and respectful of our home. The cleaning results met our expectations and I would not hesitate to use Zerorez in the future.

Report a concern   July 10, 2019 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

The customer service was great! The carpets turned out nicely and dried quickly.

Report a concern   July 10, 2019 — Rated 9 out of 10 by E.T. Zerorez Phoenix
What do you like about our products and services?

Does not have chemical smell

Report a concern   July 10, 2019 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

Nice guy who cleaned our carpet. I forget his name, but it's in your records. Carpet was pretty dry in 4-6 hours, fully dry in all areas not long after that. Good job, good results. Thank you.

Report a concern   July 10, 2019 — Rated 7 out of 10 by L.K. Zerorez Phoenix
What could we do to improve?

I think the price was high for the time spent and the carpet still smelled of dog urine

Report a concern   July 10, 2019 — Rated 10 out of 10 by T.R. Zerorez Phoenix
What do you like about our products and services?

Very prompt and professional work.
Good cleaning results too!

Report a concern   July 10, 2019 — Rated 10 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

drys fast

Report a concern   July 10, 2019 — Rated 10 out of 10 by H.R. Zerorez Phoenix
What do you like about our products and services?

Great technician

Report a concern   July 10, 2019 — Rated 10 out of 10 by M.V. Zerorez Phoenix
What do you like about our products and services?

our tech was courteous, professional and diligent. we are very pleased with the results of our carpet/ tile/ grout cleaning. First name removed

Report a concern   July 10, 2019 — Rated 10 out of 10 by T.H. Zerorez Phoenix
What do you like about our products and services?

Great service..prompt and professional

Report a concern   July 10, 2019 — Rated 10 out of 10 by R.W. Zerorez Phoenix
What do you like about our products and services?

Promptness and professional.

Report a concern   July 10, 2019 — Rated 9 out of 10 by R.F. Zerorez Phoenix
What do you like about our products and services?

Very professional did a real good job

Report a concern   July 10, 2019 — Rated 10 out of 10 by A.F. Zerorez Phoenix
What do you like about our products and services?

The carpet looked a lot better than I expected

Report a concern   July 10, 2019 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

Your two guys did a great job!! They cleaned the carpet so that it looks so much better. The tile is clean and the grout is sealed. Your workers were professional and respectful. I am very pleased. I wish I could remember their name.


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