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based on 85993 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The tech was prompt, friendly, efficient, and took care to avoid introducing soil into the home by wearing contractor's booties and ensuring that the equipment he brought in to do the work with was clean. This is by far the most expensive carpet cleaning solution in the marketplace, but the results were impressive - the heavily soiled area that first inspired my decision to use this company was left very nearly like new, and just as they advertise, the carpet dried in much less time than other services I've used in the past. I'll definitely recommend and use again.
Branden was very friendly & professional, as well as very knowledgeable about Zeroez. I like the idea, that there are no chemicals or soaps used in your process of cleaning our carpets. We had some very nasty spots on our light carpeting. Branden hit those spots with confidence, that he would do his best to get them out. And he did! Amazing! We are very pleased with the results, & would definitely refer Zerorez to our friends. In fact, I already have.
Thank you again for doing a fantastic job, Branden!!!
Lin
Everything
Jason was great! Our floors look incredible. Only after Zerorez do you realize how dirty your floors really were.
The carpet came out very clean with stains removed. It made the house smell better.
Excellent service carpets look brand new. Easy to make appointment on line.
There were still several grout lines that still looked dirty.
Professions , timely , did a pretty good job on an old tile/grout cleaning. The rep was very friendly and informative. Definitely would use to guys again
Service provider was very professional and polite and explained what he was doing. Ask me to inspect his work when do .
I will definitely us them again
We like that you do not use strong odor shampoos. My daughter has sensitive skin so this was a huge plus when choosing a company
Done in a timely fashion. Person who showed up nice and respectful. He did a good job!
Service was great and the end result was awesome
On time and very professional and explained everything.
Your products and customer service!
Area rug didn’t totally come clean. Thought I would get price I originally signed up for which was the 3 room special but then price changed once tech got there. Wish prices would be honest up front before anyone came out. If you saw the small area they counted as a “room” you would laugh. I’m happy to send photos. Was happy with my last house but this time will not use again or recommend. I didn’t like the tactic used where I thought I was getting once price/service and then it switched.
Staff was great
My carpets were a mess and worried they wouldn’t come clean. Looks great!
I like the chemical free application as well as the flexibility with scheduling. It also did a good job at removing the dirt and stains from the carpets
David was very helpful and full of knowledge about our flooring. He was courteous and punctual. The floors look amazing. Thanks so much for taking the time to explain options and condition of our current flooring.
Great service, knowledgeable team members and easy scheduling.
Very friendly and great job done.
We liked our tech a lot!!! It’s the amount of water that is used and in some places the carpeting is stiff.
Family member
all the rooms are outstanding very clean I'll use you guys again in the future and i recommended other people to you as well
Your product works best of all others.
Very friendly staff and they do a great job.
Friendly, professional help.
Prompt and thorough
Seemed awfully fast. One once-over. Could have spent a little more time on walking areas as they were not completely eliminated from soil.

Jeff was a pro from the gilbert location; dried quickly because jeff did a great job by not leaving excess water on the carpet. And because of the equipment or the quality of the ingredients used our carpets never looked better .