Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85988 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 4, 2020 — Rated 8 out of 10 by S.M. Zerorez Phoenix
What could we do to improve?

Any way to make it not smell like hot wet carpet after finished without charging extra for deodorizer

Report a concern   January 4, 2020 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

We had exceptional service! The associate was very knowledgeable about the products and instructed us on which service we should go with to meet our needs. Thank you!

Report a concern   January 4, 2020 — Rated 9 out of 10 by C.A.I. Zerorez Phoenix
What do you like about our products and services?

Carpets are clean. Technician came on time. Process took about 1.5 hours.

Report a concern   January 4, 2020 — Rated 10 out of 10 by L.L. Zerorez Phoenix
What do you like about our products and services?

Excellent results in cleaning our carpets, completed professionally by the service person.

Report a concern   January 4, 2020 — Rated 10 out of 10 by P.L. Zerorez Phoenix
What do you like about our products and services?

Your technician took time to explain the entire process since it is different from that of previous companies used. I appreciate that....

Report a concern   January 4, 2020 — Rated 10 out of 10 by S.T. Zerorez Phoenix
What do you like about our products and services?

Carpet and tile looked AMAZING!

Report a concern   January 4, 2020 — Rated 10 out of 10 by Katura Salinas Zerorez Phoenix
What do you like about our products and services?

I love the ease of scheduling, friendly service and thorough job that is always done. Thanks!

Report a concern   January 4, 2020 — Rated 6 out of 10 by S.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I loved the lack of crunchiness in the carpet, but tech did not wear shoe covers and walked on wet carpet to apply protectant.

Report a concern   January 4, 2020 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

The use of empowered water and the fair pricing

Report a concern   January 4, 2020 — Rated 10 out of 10 by M.A. Zerorez Phoenix
What do you like about our products and services?

Great service

Report a concern   January 4, 2020 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Work was well done. The service man was very efficient and professional. We were very satisfied.

Report a concern   January 4, 2020 — Rated 10 out of 10 by N.T. Zerorez Phoenix
What do you like about our products and services?

Quick service, restored some of the color to our 17-year-old carpets

Report a concern   January 4, 2020 — Rated 10 out of 10 by P.H. Zerorez Phoenix
What do you like about our products and services?

Friendly and informative thanks

Report a concern   January 4, 2020 — Rated 7 out of 10 by J.K. Zerorez Phoenix
What could we do to improve?

Price

Report a concern   January 4, 2020 — Rated 10 out of 10 by W.H. Zerorez Phoenix
What do you like about our products and services?

Friendly helpful and no residue left behind

Report a concern   January 4, 2020 — Rated 0 out of 10 by E.J.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I could have sprayed water on my carpets and got the same results as you did. My carpets stunk worse and made my whole house stink, I had to redo everything, and try to get the stink out of my house, and spend a lot of money to get my house better than when you guys left. I called you guys to get the smell out of my house because I was moving in my new home, and you guys came to clean my house,, and the smell got worse than when we were moved in.I was moving in the next day, and I called you guys because the smell was worse, and you couldn’t get here for another week to make things right so.I am very disappointed in this company, and would not recommend them to anybody.I vacuumed after they cleaned, and got a handful of dog hair, and dirt out of my carpet with just a mini vacuum, and it was disgusting would not ever recommend them to anybody.

Report a concern   January 4, 2020 — Rated 10 out of 10 by T.G. Zerorez Phoenix
What do you like about our products and services?

How you prep the carpet with solution and brush it before cleaning. Makes a difference to me.

Report a concern   January 3, 2020 — Rated 10 out of 10 by G.H. Zerorez Phoenix
What do you like about our products and services?

The products are simple and very effective. The service was great and the technician was very knowledgeable, efficient, and professional.

Report a concern   January 3, 2020 — Rated 10 out of 10 by L.G. Zerorez Phoenix
What do you like about our products and services?

on time - friendly technician Carson

Report a concern   January 3, 2020 — Rated 10 out of 10 by Dan Toraason Zerorez Phoenix
What do you like about our products and services?

Clean, fast, and friendly service. Our tech, Carson, was punctual, polite, and friendly. He took the time to ask questions, explain what he was going to do, and provide options for a superior job. We will recommend Zerorez to others based on our experience.

Report a concern   January 3, 2020 — Rated 10 out of 10 by Erin Lambert Zerorez Phoenix
What do you like about our products and services?

I was most happy with the level of service and communication. The text message giving me a heads up prior to arrival. The technician was extremely professional. Zerorez delivered on everything they communicated and my carpets look great. Will definitely use again and highly recommend.

Report a concern   January 3, 2020 — Rated 10 out of 10 by Pam Sante-Steban Zerorez Phoenix
What do you like about our products and services?

Organic!!!

Report a concern   January 3, 2020 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

Are zerorez guy came earlier than we expected which is of course nice but we were unprepared. He didn’t bat an eye and got started while we moved some furniture around. We have a large family and I was impressed with how well he worked with our crazy while he was here. As always, our house feels new after a zerorez cleaning

Report a concern   January 3, 2020 — Rated 9 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

Now harmful chemicals, friendly and knowledgable staff.

Report a concern   January 3, 2020 — Rated 10 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

I liked that the carpet came out as clean as it did without harsh chemicals and that the technician, Jeff was timely, knowledgeable and professional.

Report a concern   January 3, 2020 — Rated 10 out of 10 by Tosha Herrman Zerorez Phoenix
What do you like about our products and services?

Very friendly and great communication. Carpets look and smell great!

Report a concern   January 3, 2020 — Rated 10 out of 10 by Gina Beeman Zerorez Phoenix
What do you like about our products and services?

Completely satisfied and amazed at how well the carpets cleaned up!! Will most def be calling them back out for future needs!

Report a concern   January 3, 2020 — Rated 10 out of 10 by Joel Spencer Zerorez Phoenix
What do you like about our products and services?

The service was great and the technician was knowledgeable and friendly. The end result was a very clean and fresh carpet and upholstery in my rv.

Report a concern   January 3, 2020 — Rated 10 out of 10 by A.C. Zerorez Phoenix
What do you like about our products and services?

Excellent service and results.

Report a concern   January 3, 2020 — Rated 10 out of 10 by Aaron Stortz Zerorez Phoenix
What do you like about our products and services?

Keep me I formed of the upcoming schedule, notified me that they were in route, showed up right on schedule, was very professional/courteous, and did a great job getting my two areas of carpet cleaned. Thank you Zerorez.


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