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Client Testimonials
The one thing I would encourage you to stop is the hard upsell. Had to spend too much time hearing about other services, negotiating the fact that the rooms we needed cleaned were not more expensive, and that we didn't need a 20 ounce bottle of spot remover for $30. Keep it simple.
very good job done quickly. two techs got job done inside an hour.
Only time will tell, but the majority of our spots came out, the service person was very polite, communicated clearly, the process went smoothly and was consistent with expectations set except that some areas have taken much longer to dry than anticipated
Technicians are friendly and do a GREAT job!
Very professional. Phone personnel and service technicians were very helpful in explaining rates and services. A job well done and as a result....a satisfied customer.
technician was courteous, professional, thorough. Did a great job in a very timely manner.
Technicians were courteous & well trained. We were well informed of the processes that would normally have seemed to scientific to me but explained in a way that was easily understood. The products worked very well but I'd rate the service even higher.
Professional and I love the fact that you use natural products.
No residue after cleaning. Good service before, during and after the cleaning. Great communication along the whole process.
Very quick to schedule my cleaning. My technician was very knowledgable and did a wonderful job on our carpets.
I was very happy with the cleaning job they did on the carpet. After they left I went and was putting things back and noticed the cover to the floor outlet was broken, I called Cody and he says what do you want me to do about it? I said replace it, he then said something about it being messed up. I think what they did when they moved the couch they hit it, they did have there equipment plugged in there also. I replaced it. I felt I was pressured to buy cleaners and protection. I have a 20 yr old carpet, first time it was cleaned, I will probably replace it in time. Thank You.
The service person worked really hard and the carpet looks great.
I like the whole concept of empowered water!and the wonderful citrus smell
that I've never experienced with other rug cleaners.
I took a picture of an area where Joe had cleaned and hadn't! OMG! what a difference!
Didn't know my carpet was THAT dirty!
I also thought Joe who cleaned my carpet was so nice and polite and answered all my questions and did a GREAT JOB!
Gave me a few tips too!
I will most diffenately will recommend you and use you again in the future!!
Bobbi
I like the idea of no chemicals and soaps and the technicians did a great job and were very pleasant. I have already recommended your company to several people.
The carpet looks great and the customer service I received from Kyle Bones was exceptional. Would definitely recommend!
Zerorez employees are top of the line in professionalism. Each and every one
Are curtious and they do a fabulous job in cleaning and explaining the job as they go along.
They make sure you are happy before leaving the job sight. I will recommend them to everyone
The man who came to clean our carpet was very polite and knowledgeable. He did a very good job.
The cleaning of my couch was great. Plus, the technician was on time and very friendly. He was patient as I had to get a neighbor to move her car so that the Zerorez van could park in front of my home.
no chemicals, clean scent, nice tech
Easy to schedule, flexible, quick service.
Carpet looks and feels clean. Citrus spray was pleasant. Technician was polite and knowledgeable and left the areas in a neat condition.
James our cleaner was awesome. I was very pleased with the outcome.
Dave knows customer service, unlike so many other services out there. The carpet looks brand new!
Cleans. No smell. No standing water. Neat, friendly, efficient people.
The technician that came was fantastic. He was super friendly and a great worker. He was polite and did a great job. The cleaning was great and the pet stains are gone.
Wonderful experience. Friendly, prompt, respectful and knowledgable staff. Chris did a great job explaining the process and my options. Great customer service. Great overall service.
they clean the carpet safely
I was very impressed on how clean my carpeting was as it was very dirty. The technician was very professional and informative.
Clean, no residue left behind.
Employee was very nice and effecient. Did a great job understanding what I wanted and doing the job.