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Client Testimonials
Service was excellent, carpet looks amazing.
Based on a recommendation of a satisfied customer, I chose Zero Rez to clean carpeting in a large room in my church that had a recent flooding problem.
I got an immediate response when I called, I was quoted a price that was in the range I had been quoted by other service providers. They scheduled me for a day and time when I was available.
The service tech called ahead to let me know time of arrival. He came as scheduled and explained the process to me and our custodian.
We were able to use the the space later in the day for a youth activity.
I would recommend Zero Rez to anyone looking for reasonably priced carpeting with superior service.
Clear communication regarding what to expect. No high pressure upsales. 30 day guarantee. Courteous, professional technicians.
You guys are the best
Technicians Mike and Eric were fabulous! They were on time and did a great job. They were professional in their appearance and demeanor. They were friendly, polite and thorough. They did a walk through and consulted me regarding what needed to be done in each room; checked in with me mid-way through the cleaning process and asked me to inspect the job when finished. When I asked them to go over a couple of high traffic areas, they did so cheerfully. Mike and Eric gave thorough after care information, and left carpet protectors to place under the furniture if I had to move it back before the recommended drying time.
The process was quick and effective. My carpets look great!
Your customer care is exceptional.
This was the first time we have used Zerorez's services and although we cannot technically see the difference the air duct cleaning has made, I am confident it has improved the quality of air in our home. Maurice was fantastic! Very friendly and professional.
On 11/3/2017, two gentlemen worked in my home, one on carpets and upholstry and the other on all the ducts. My home is immaculate and refreshed, and each of you employees was personable, efficient, thorough, and obviously took great pride in their work.
Carpet looks and smells fantastic. Tecnition was friendly and gave quote prior to beginning
I have always had very good and hard working technicians come and clean my carpet and furniture. They always assure I am satisfied with their job before they leave. I have used Zerorez 5 times to clean my carpet and furniture. I used Coit once and they did a awful job since then I have used Zerorez.
Quality of product and friendliness of service people.
Professionalism, quality of work, explaining the process upfront, explaining any add on pricing upfront, looking over area first with client to communicate their expectations and what can be accomplished at His end, pretreatment of spots, final results....😃
I received a callback within a short time and the customer service was excellent all three times I recently used you. You were able to give me a realistic estimates and schedule in the timeframe I requested. Additionally I had moved and needed a few under the furniture spots and you provided me a good deal where I paid for the actual space and not your minimum charge. The techs were polite and informative and professional.
Always use Zerorez friendly service and always a great outcome carpet looks great!!
The carpet stays cleaner longer and I like the way the nap gets pulled back up.
They are environmentally friendly
Jeff Courteous thorough and explained everything
Out guy was awesome and efficient!
The two gentlemen that came were very kind and courteous, would definitely use you guys again to clean my vents thank you!
The technician was did a great job and was very friendly.
No smell or chemicals
Friendly and knowledgeable! Looks great!
Very professional and explained all the services well. This is the third time I’ve had Zerorez clean our carpets and have always been satisfied. The technicians are really friendly.
I had a problem with the vent patch falling off and the guys came right back to fix it. I have no way of judging how effectively they cleaned the vents, but it hadn't been done in 10 years and the guys said it needed it. So I assume it added value to our in
house air quality. I do know the workers were courteous, friendly, on time and worked efficiently.
Dry time and not using chemicals.
Was a great experience having ZeroRez clean my carpet / it looks and feels great again! And no toxic smell!
Your service rep called and came early to the appointment and did a very nice job. We like zero Rez uses your own water and take waste water away.
Thanks you.
The rep indicated he’d give me the spot cleaning package at n/c as my hallway was so small. I’m wondering if you can give me a $30.00 credit ?
Either way, we appreciate the service
Thank you
Your employee was excellent. He went beyond in moving things and helped with things I couldn't do like vacuming stairs. He worked fast and did a great job. I have in the past recommended your service to others and will continue to do so. Thank You!
They guy who showed up was beyond nice and very thorough when explaining the process. My carpets had deep ugly stains that all came out and it wasn't crunchy to walk on later like it has been with other carpet cleaners in the past.

That it’s safe for my dogs to be on the carpet afterwards because of no harsh chemicals. John was super nice and professional! Great job