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based on 34890 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
bad contact service trying to set appointment
The service technician Robert is so very good.
How amazing the carpets looked afterwards and the helpfulness of Zerorez employee
There is a coffee stain that was lightened after cleaning but still quite visible. I called your office to see if anything could be done about it, since you were highly recommended for doing the best job. We scheduled another visit with the technician who called me prior to the appointment and told me that there was nothing he could do about the stain. So he did not return and I have to try to remove it myself. I paid $279 and expected a cleaner carpet as well as some sort of satisfaction guarantee from your company.
Brett was very informative, professional, and thorough. The floors look great and I will definitely use Zerorez again.
Really good cleaning with no chemical smell
He arrived on time and was friendly and efficient. I heard about Zerorez from Warren Eckstein on his Saturday morning pet show. He recommended it highly. The first time I used Zerorez I commented on how Warren was so happy with the service. It was a Saturday morning and I was listening to the program. He was raving about how good Zerorez was just as the technician was getting his gear in. It was just at the right time. I would advise any of my friends to use Zerorez.
The service provided by Zerorez was excellent. I would like to specially commend the technician
who did the work. Michael Farr was fantastic. He was prompt,courteous, and very helpful. As a first time customer with a pretty big job, I was anxious and had a lot of questions. He was patient and thorough and quickly put me at ease. I will use this service again and will request this technician by name if possible.
Ruby Harris
The people doing the work. This time was the best ever.
I was very pleased with the two men who came yesterday from Zerorez. They were efficient, quiet and very mannerly. They did a great job and I would definitely recommend Zerorez to friends and neighbors. I was so happy with the last time I had the carpets cleaned by Zerorez that is why I chose them again.
We have Zerorez clean our carpets every 6 months. They do an outstanding job and we'll continue to use them in the future. We had them clean on August 12 and about a week later our dog threw up on the carpet. We called them the next week and they were able to get the stain out. Thank you!
really cleans the carpet, dries in minutes not hours, the carpet cleaners are very knowledgable and courteous.
Always do good work
Thorough and reasonably priced
I really liked how after the cleaning. My rugs were not crunchy and I felt that the price was acceptable, especially b/c I got a second rug cleaned for free
My 14 year old white carpet cleaned up like new. There were several stains that I was sure wouldn't come up but did. Very impressed with the service of my technician and his confidence in the cleaning methodology. I would use and recommend Zerorez again.
Carpet turned out nice
Feindly, efficient Tech ALEX. My carpets and stairs look new. I have already recommended Zerorez to a neighbor
I think that the cost to clean my shower door portion of my order was a bit high.
All Natural, no harsh smells or residues. Did a FANTASTIC job!! I wasn't sure the carpet really needed it, but I could see the difference as he was cleaning!! Night and day! The carpet looked so fresh and much brighter and lighter when he was done!! And it dried within a few hours! I was so happy I used this company! Sal was our service man and he was so friendly and professional! Give that man a raise!
Your serviceman that came out was the best we have ever had....
Robert and lemon arrived on time. Explained everything they were doing. I would use zerorez again. Great job!!!
Clean products and excellent, polite and efficient service. Many Thanks. Sal was excellent, he worked really hard on a big order.
Deliver on time and great result..Daniel was a pleasure
Excellent service and you are the experts I trust!
It keeps me from replacing my carpet.
Fast, efficient, friendly, with wonderful results!
Second time I have used your service. I am always impressed by technicians and their professionalism. My carpets went from looking like they needed to be replaced to looking like new! Also had our couch done this time around and it looks and smells great! Absolutely an amazing value and impeccable customer service.
That you would drink the water
The technician was professional and got to it. The results are great and we loved the no chemical smell afterwards.