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based on 35027 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
all the pre-appointment calls were professional and timely. The service person was courteous,friendly and efficient. The job itself came out beautifully.
Customer service very good with reminders and calling to advise timing of arrival. Very knowledgable person when making appointment and was able to answer my questions about process. Technician was on time and gave updates and advised approximate timing of job.
things get clean
the service technician dave ( Mr. Smith) is very accomadating
The cleaning solution really does not attract dirt.
No soap, just water and Daniel, the tech, was very helpful and professional.
Just great service and high performance!
Love both!
Green products and service people.
Clean and professional staff and the ZeroRes system is clean and efficient.
The lack of residue in the process, the end result and the professionalism and knowledge of the technicians, especially KEITH!
Great service
Friendy and efficient and informative
Carpets look great. It was like a total restoration to brand new looking carpets. Rashad, our tech, was amazing. Very thorough in explaining the processes and additional optional treatments, and he was fast, clean, friendly, and trustworthy.
Our carpet cleaner was on time, very professional and very personable, and he did a great job.
Great results, dependable service, contentious and courteous employee.
The kid is the best,my wife and i think hes your best asset, and his work is excellent
Ease of making appointments, punctualness of technician and my carpets get cleaned!!
While he did a good job he left pools of water on the tile floor. When they dried there were spots & smear marks all over the floor. I had to re-mop the floor to get it to look good.
The carpet looks brand new! Great job Zerorez
It's a natural way to clean my carpet that dose 't leave it feeling stiff .
Every person that has come out to my home, and this was the third time, are polite, respectful and do their very best. I just had my sofa and loveseat cleaned and it was great.
Of course your cleaning services are top notch, my carpet is always left looking spotless as well as feeling and smelling so fresh. But just as important, your technicians are not only great at taking care of my carpet issues, but they rank 100% in my book of having excellent character. I've had my carpets cleaned by Zerorez for a number of years now, and each technician you send is someone I feel very comfortable with and trusting of having in my home.
Thank You! First name removed
Laguna Niguel
The service tech was EXCELLENT!
They clean well
The products are great but I am really pleased with the customer service. Our technician was wonderful. He explained how the process worked and it made me feel better about using Zerorez over another company. The less chemicals and synthetics, the better.
how clean my carpets get...Wish it wasn't so expensive
The floor is way cleaner than my sad attempts with a mop but it has a residue left over which is why I went with Zerorez in the first place. I can fell it when I'm barefoot. I went over it with a clean wet towel (like I do when I'm done mopping) and it helped.
Dennis was amazing. He explained the whole process and the smell was amazing.The carpets look beautiful and feel good on the feet. Anybody that can get the amount of dog hair we have out of the carpet is a superstar to me. I will definently recommend Zerorez to all my friends!
Healthier cleaning method, super clean cut, enthusiastic and professional employees, great customer service and great results