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based on 35000 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have used Zerorez for many years and have referred them to another family member who also has used their services. I am grateful for the technicians and team members at Zerorez. When speaking with them, you know you are being heard by their questions. The technicians are very professional, making appropriate suggestions and answering questions that you may have. They are very thorough and expeditious. I appreciate that the technicians have several years of experience. For the newer technicians they are partnered with another so they may gain the valuable experience that Zerorez is known for. Zerorez doesn't use harsh chemicals which I appreciate. I also am thankful that they respect your property. They respect your time and they respect you as a client. It's a wonderful company to have servicing your home cleaning needs.
Our cleaner worked very hard and was friendly. But, my carpet still has stains and it took three days to dry.
your operators are friendly and let you know upfront your costs. the gentlemen that do the carpet cleaning are very good at there jobs.
Provide booties for the carpet while it is wet. OR paper THANK YOU
Sal was great did a really good job he is very professional and a really nice person I will use this company again. Susanne B
Final result and timely friendly service
Good Service
The cleaning did not lift the spots we were hoping it would. This is the second time we've used Zerorez and the results were the same each time. Right after the carpet cleaning is done it looks as if the targeted spots have been erased, but once it dries the spots become obvious again.
I must say the service rep (Jorge) was excellent -- courteous, professional and knew what he was doing. However, the process or equipment used just did not do the job we were hoping for.
Very good cleaning
Technician was very nice
Great service.
We had our tile and grout cleaned, and it looks like new.
You get my carpet really clean and are usually able to remove stains, and if not, you diminish them. Your employee works hard and takes pride in his work. You are environmentally friendly.
Timely response
Sofas cleaned up like new, and Maurice did a great job, very polite, professional and worked so hard!
Fast efficient service!
Technician called before he arrived, upon arrival went over the work to be done and verified the cost of service.
He didn't try to upsell me and got right to work. Fantastic job, carpets look great!
on time very friendly and good work
I have used ZeroRez several times and have always been happy with the result. Booking is fast and efficient. They call with a 30 minute notice before arriving. They are very cautious with furniture, walls, etc. Most importantly, the cleaning is excellent. I certainly recommend their service.
He did an excellent job cleaning the carpet. It dried in a few hours. Very good work. Thanks
Service was amazing! Jeremy called 30 minutes prior to arrival and was very professional and courteous. My carpet and shower floor look fantastic and I couldn’t be happier!
Good service from tech, carpeting looks like new again. Good attention to pet urine!
Eduardo was very knowledgeable and helpful. Our white carpet looks good and we may be interested in other work.
Timely arrival and awesome results even in a heavily stained carpet.
The tech was awesome. He did a great job and was friendly and courteous.
Most impressed with the ability for Jorge to do it all by himself . Highly recommend Him.
Thank You so much!
Alex did a great job
They are efficient and friendly. My carpet looks great.
Been a loyal customer for decades since my son worked for the company and Jeff in Irvine.
They did a great job, Larry worked everything out for us. Thank you Rita Cote

On time, careful while maneuvering his hoses around the house, and carpets came out very clean with not too much moisture left.