Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 35000 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 26, 2025 — Rated 10 out of 10 by B.L. Zerorez Los Angeles
What do you like about our products and services?

On time, careful while maneuvering his hoses around the house, and carpets came out very clean with not too much moisture left.

Report a concern   February 26, 2025 — Rated 10 out of 10 by DeBorrah Carter Zerorez Los Angeles
What do you like about our products and services?

I have used Zerorez for many years and have referred them to another family member who also has used their services. I am grateful for the technicians and team members at Zerorez. When speaking with them, you know you are being heard by their questions. The technicians are very professional, making appropriate suggestions and answering questions that you may have. They are very thorough and expeditious. I appreciate that the technicians have several years of experience. For the newer technicians they are partnered with another so they may gain the valuable experience that Zerorez is known for. Zerorez doesn't use harsh chemicals which I appreciate. I also am thankful that they respect your property. They respect your time and they respect you as a client. It's a wonderful company to have servicing your home cleaning needs.

Report a concern   February 24, 2025 — Rated 5 out of 10 by S.V.E. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Our cleaner worked very hard and was friendly. But, my carpet still has stains and it took three days to dry.

Report a concern   February 23, 2025 — Rated 10 out of 10 by D.K. Zerorez Los Angeles
What do you like about our products and services?

your operators are friendly and let you know upfront your costs. the gentlemen that do the carpet cleaning are very good at there jobs.

Report a concern   February 23, 2025 — Rated 8 out of 10 by N.B. Zerorez Los Angeles
What could we do to improve?

Provide booties for the carpet while it is wet. OR paper THANK YOU

Report a concern   February 23, 2025 — Rated 10 out of 10 by Susanne Briant Zerorez Los Angeles
What do you like about our products and services?

Sal was great did a really good job he is very professional and a really nice person I will use this company again. Susanne B

Report a concern   February 23, 2025 — Rated 10 out of 10 by T.T. Zerorez Los Angeles
What do you like about our products and services?

Final result and timely friendly service

Report a concern   February 22, 2025 — Rated 10 out of 10 by R.W. Zerorez Los Angeles
What do you like about our products and services?

Good Service

Report a concern   February 22, 2025 — Rated 0 out of 10 by C.R. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The cleaning did not lift the spots we were hoping it would. This is the second time we've used Zerorez and the results were the same each time. Right after the carpet cleaning is done it looks as if the targeted spots have been erased, but once it dries the spots become obvious again.

I must say the service rep (Jorge) was excellent -- courteous, professional and knew what he was doing. However, the process or equipment used just did not do the job we were hoping for.

Report a concern   February 21, 2025 — Rated 10 out of 10 by A.S. Zerorez Los Angeles
What do you like about our products and services?

Very good cleaning

Report a concern   February 21, 2025 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

Technician was very nice

Report a concern   February 21, 2025 — Rated 10 out of 10 by Robert McKenzie Zerorez Los Angeles
What do you like about our products and services?

Great service.

We had our tile and grout cleaned, and it looks like new.

Report a concern   February 20, 2025 — Rated 10 out of 10 by Linda Stock Zerorez Los Angeles
What do you like about our products and services?

You get my carpet really clean and are usually able to remove stains, and if not, you diminish them. Your employee works hard and takes pride in his work. You are environmentally friendly.

Report a concern   February 20, 2025 — Rated 10 out of 10 by S.L. Zerorez Los Angeles
What do you like about our products and services?

Timely response

Report a concern   February 20, 2025 — Rated 9 out of 10 by L.R.S. Zerorez Los Angeles
What do you like about our products and services?

Sofas cleaned up like new, and Maurice did a great job, very polite, professional and worked so hard!

Report a concern   February 20, 2025 — Rated 10 out of 10 by M.T. Zerorez Los Angeles
What do you like about our products and services?

Fast efficient service!
Technician called before he arrived, upon arrival went over the work to be done and verified the cost of service.
He didn't try to upsell me and got right to work. Fantastic job, carpets look great!

Report a concern   February 20, 2025 — Rated 10 out of 10 by Alfonso Cerda Zerorez Los Angeles
What do you like about our products and services?

on time very friendly and good work

Report a concern   February 20, 2025 — Rated 10 out of 10 by M.P. Zerorez Los Angeles
What do you like about our products and services?

I have used ZeroRez several times and have always been happy with the result. Booking is fast and efficient. They call with a 30 minute notice before arriving. They are very cautious with furniture, walls, etc. Most importantly, the cleaning is excellent. I certainly recommend their service.

Report a concern   February 20, 2025 — Rated 10 out of 10 by Michael Hamilton Zerorez Los Angeles
What do you like about our products and services?

He did an excellent job cleaning the carpet. It dried in a few hours. Very good work. Thanks

Report a concern   February 20, 2025 — Rated 10 out of 10 by K.J. Zerorez Los Angeles
What do you like about our products and services?

Service was amazing! Jeremy called 30 minutes prior to arrival and was very professional and courteous. My carpet and shower floor look fantastic and I couldn’t be happier!

Report a concern   February 19, 2025 — Rated 10 out of 10 by R.J. Zerorez Los Angeles
What do you like about our products and services?

Good service from tech, carpeting looks like new again. Good attention to pet urine!

Report a concern   February 19, 2025 — Rated 10 out of 10 by A.M. Zerorez Los Angeles
What do you like about our products and services?

Eduardo was very knowledgeable and helpful. Our white carpet looks good and we may be interested in other work.

Report a concern   February 19, 2025 — Rated 10 out of 10 by Lee Turicchi Zerorez Los Angeles
What do you like about our products and services?

Timely arrival and awesome results even in a heavily stained carpet.

Report a concern   February 19, 2025 — Rated 10 out of 10 by R.A. Zerorez Los Angeles
What do you like about our products and services?

The tech was awesome. He did a great job and was friendly and courteous.

Report a concern   February 17, 2025 — Rated 10 out of 10 by V.D. Zerorez Los Angeles
What do you like about our products and services?

Most impressed with the ability for Jorge to do it all by himself . Highly recommend Him.

Report a concern   February 17, 2025 — Rated 10 out of 10 by F.G.M. Zerorez Los Angeles
What do you like about our products and services?

Thank You so much!

Report a concern   February 17, 2025 — Rated 10 out of 10 by A.L. Zerorez Los Angeles
What do you like about our products and services?

Alex did a great job

Report a concern   February 16, 2025 — Rated 10 out of 10 by Judith Ruddiman Zerorez Los Angeles
What do you like about our products and services?

They are efficient and friendly. My carpet looks great.

Report a concern   February 16, 2025 — Rated 10 out of 10 by B.D. Zerorez Los Angeles
What do you like about our products and services?

Been a loyal customer for decades since my son worked for the company and Jeff in Irvine.

Report a concern   February 16, 2025 — Rated 10 out of 10 by Rita Cote Zerorez Los Angeles
What do you like about our products and services?

They did a great job, Larry worked everything out for us. Thank you Rita Cote


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