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based on 34659 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like that it is fast and cleans without a lot of chemicals. The gentleman that clean 6 rooms and a hall and did a fantastic job.
Matt is great. But the offices communication is horrible. Calling me to remind me of an appointment I set 1 year ago 4 days before is not good customer service. It should be a call at least 2 weeks inadvance
Great job and thank you for the 10% military discount. Jesus loves you all. Blessings
Service is always top notch with great communication from the employees; Sal was our service technician and did a great job, our carpets were dry in under 48 hours!
Your employe was great. My dog ate an ink pen on my carpet. What a mess! Zerorez was able to remove the ink and the carpet is now perfect. Wow, you create miracles!
Matt was communicative and on time and did a great job cleaning our carpet, tile, and wood floors
We have had Zerorez clean our carpets many times. The technician always arrives on time and performs the work very professionally and quickly. The results are always good and the process allows our carpets to remain clean for a long time.
Technician was very good.
no
Jeremy was the best! Very polite and attentive. He did a great job cleaning our carpets...we were on the third floor of a building and he made the hoses reach! Appreciate the extra effort.
Carpets looks great!
Good job
The representative was very skilled and professional
Thorough cleaning. Attention to detail. Pride in the work
No harsh chemicals and Robert was the best technician I’ve had!
great service. agent was fantastic
The carpets and chairs are clean with NO residue.
We’d rented an older house while our was being worked on.
The owner had cleaned the carpets but they didn’t look so great, and I really wanted the beds cleaned too, id done a few spots with a handheld Bissel and it was a drag.
Everything looks and smells better!!!
Like the heads up phone call to say they are coming. My guy came early, was very nice and friendly, and did a great job.
The associate Julio was on time, was polite, explained everything, worked hard and did a great job.
Jeremy is reliable and personable. He does a great job.
Good cleaning and no residue
Fernando did an excellent job.
We liked the service and the effort put in by Julio to make sure we were satisfied with the work performed. He was professional in every aspect of the service.
I like that my carpet after cleaning is not super wet. Doesn't take that long to dry. My carpet is not new, it's pretty old. It came out really good. Alex did a really good job.
Good job at a fair price
You guys on time and your quality of work is very high.
Cleans great and fast drying.
The professionalism and customer service at Zerorez is far and above most all other companies. I will continue to use them because of their dedication and superior product.
Sal is the person you want on your job. He is prompt, polite, knowledgeable, and above all excellent at his work. He is a gentleman and a true professional. Gives Zerorez a try today.
EXCEPTIONAL customer service and technicians. Thank you for a great experience.
I was happy to get an appointment so quickly. Robert was kind, efficient and explained the process clearly. The rooms look great. Great care was given to prevent damage during the process. No chemical smells or sticky floors.