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based on 34658 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Booking was easy. I messed up on dates but they adjusted quickly to my desired time and day. Reminders were timely and not at all annoying. I got a call the day of -if the technician could come early but it was too early so he waited for sometime. Cleaning was professional and he took the time to dry high traffic areas thoroughly. The carpets dried within a few hours.The equipment was not noisy like traditional carpet cleaning. My carpets look and feel clean. Overall a great experience.
Matt is the best!!
Professional and friendly technician and quality work.
Very kind and insightful technician the carpets look great
The service member was efficient yet thorough, and was friendly during all contact. Our tile floor/grout came out great!
Professional football was very nice!!
Zerorez is outstanding, I have been using them for over 15 years, always satisfied
I appreciate how reliable and efficient you are. You always come when you say you will and scheduling is so easy. Most importantly, though, is how well the carpets turn out and how long they stay clean. I’d tried several other carpet cleaning companies and was always disappointed with how quickly the carpet got dirty again—that doesn’t happen with Zerorez. I’ve recommended you to others and they too have been very pleased.
your tecnitians are professonal and do a wonderful job
Thank you for cleaning our carpets so well
Jeff provided very good and friendly service and was able to make improvement in some stains that prior company could not make any progress on.
will ask for him again in the future .
thanks
The limited chemicals used
First off, Zerorez refused to even try to clean my area rugs. But more egregiously, there was a giant stain on one of my carpets that I was trying to get up. I understand that some stains cannot be removed, and I'm okay with that. But the technician kept insisting that he couldn't see the stain. It was literally a giant red circle about 2' in diameter that was super clear and obvious, but he insisted that he could see it. I took a picture of it, and pointed to it on the picture, and he insisted that he couldn't see it.
The only rational explanation I can think of is that the tech was colorblind, either that or he was just being obstinate for the sake of being obstinate.
To be clear, I understand that some stains cannot be removed, but it's hard to have a rational conversation with someone when they are insisting that what is plainly visible isn't there. I still have the photos that I showed the guy (which he insists do not show a stain).
Overall it just wasn't a pleasant experience - which is unlike any of the multiple previous times I have used zerorez. I was very disappointed in the whole thing.
On time, did an outstanding job and wasted no time.
No chemicals!
Clean, fast. Effective
Simply the BEST!!!
Great serviceman
Service was great! It just took more than 24 hours to dry.
I have used zerorez for over 15 years and they keep our carpet looking like new. No residue that causes spots to reappear.
I have been with you folks for a very long time and wouldn't think of going to any other carpet cleaner. The young man who just cleaned my carpet was very professional, friendly and did a GREAT job.
I like that you use no soaps or harsh chemicals
No chemicals
Excellent service & very friendly.
Our service tech was the same one we had two years ago. He was very professional and did a great job. Thank you.
Overpriced!
Service is quick and efficient. My carpets aren’t left soaking wet for hours. Carpets always look clean bright and fluffy when done.
The results
I was happy to get an appointment so quickly. Robert was kind, efficient and explained the process clearly. The rooms look great. Great care was given to prevent damage during the process. No chemical smells or sticky floors.

Fast and effective