Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34885 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 1, 2019 — Rated 10 out of 10 by C.C. Zerorez Los Angeles
What do you like about our products and services?

Professional employees. Chemical free quality way to clean

Report a concern   August 1, 2019 — Rated 9 out of 10 by Paul Perts Zerorez Los Angeles
What do you like about our products and services?

The technician was very professional and courteous
Report a concern   August 1, 2019 — Rated 10 out of 10 by Hugh Scanlon Zerorez Los Angeles
What do you like about our products and services?

Professional, knowledgeable, personable carpet cleaning. Reasonable and fast! Great service!
Report a concern   August 1, 2019 — Rated 10 out of 10 by Linda Martin - RM Zerorez Los Angeles
What do you like about our products and services?

I have only had Zerorez clean my carpets for 10+ years!! LOVE THEM!! Carpet looks new!
Report a concern   August 1, 2019 — Rated 10 out of 10 by L.G. Zerorez Los Angeles
What do you like about our products and services?

Quality work every time.
Report a concern   August 1, 2019 — Rated 5 out of 10 by D.G. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

It has been a consistent problem that several area of carpet are not thoroughly cleaned and require a return trip. I am tired of that and will no longer call for a return trip.
Report a concern   August 1, 2019 — Rated 10 out of 10 by A.D. Zerorez Los Angeles
What do you like about our products and services?

No residue is left. Technicians work very hard.

Report a concern   August 1, 2019 — Rated 8 out of 10 by M.D. Zerorez Los Angeles
What could we do to improve?

My carpet was awfully wet when the technician left. I don't think he extracted enough of it with his machine. maybe a little more training???
Report a concern   August 1, 2019 — Rated 9 out of 10 by Nancy French Zerorez Los Angeles
What do you like about our products and services?

I had the best tech Marcel

Report a concern   August 1, 2019 — Rated 10 out of 10 by M.A.S. Zerorez Los Angeles
What do you like about our products and services?

I like knowing that there is no build up of detergents in my carpeting.
Report a concern   August 1, 2019 — Rated 10 out of 10 by K.J. Zerorez Los Angeles
What do you like about our products and services?

I have a white carpet and they did an excellent job cleaning it
Report a concern   August 1, 2019 — Rated 10 out of 10 by Mary Lou Deering Zerorez Los Angeles
What do you like about our products and services?

It fast and clean and drys quickly. The staff is very terrific.

Report a concern   August 1, 2019 — Rated 10 out of 10 by L.D. Zerorez Los Angeles
What do you like about our products and services?

Our carpet looked terrible. Now it looks amazing!
Report a concern   August 1, 2019 — Rated 10 out of 10 by S.N. Zerorez Los Angeles
What do you like about our products and services?

He did a great job

Report a concern   August 1, 2019 — Rated 10 out of 10 by Sahda Christiansen Zerorez Los Angeles
What do you like about our products and services?

Very professional! My rugs came out so nice and clean. The guy that came to my house was very informative and knowledgeable. On time and returned my Persian rug as promised, very clean and fair price!
Report a concern   August 1, 2019 — Rated 10 out of 10 by Katherine Enders Zerorez Los Angeles
What do you like about our products and services?

We have been using Zerorez for several years now. We would not even consider using any one else. They do a great job and all of their technicians are clean looking and courteous.
Report a concern   July 31, 2019 — Rated 10 out of 10 by Robert Demmon Zerorez Los Angeles
What do you like about our products and services?

Excellent service and cleaning. Brett was such a hard worker and took care of everything we asked for and more! The carpet looks like new again, no more pet stains either!!!
Report a concern   July 31, 2019 — Rated 8 out of 10 by G.B. Zerorez Los Angeles
What could we do to improve?

i am happy but you are somewhat pricey
Report a concern   July 31, 2019 — Rated 10 out of 10 by L.S. Zerorez Los Angeles
What do you like about our products and services?

Zero Rez did a great job! I had my tile and area rug cleaned. The technician was very friendly and knowledgeable. The floors look really clean now!

First name removed
Report a concern   July 31, 2019 — Rated 10 out of 10 by A.M. Zerorez Los Angeles
What do you like about our products and services?

Good results

Report a concern   July 31, 2019 — Rated 9 out of 10 by N.B. Zerorez Los Angeles
What do you like about our products and services?

I love that the rug does not smell like a wet dog after you have come and cleaned it. There is no odor at all and it is so appreciated. I had you come because someone if the family thought it would be a nice jester to have my carpets cleaned by someone else while I was on vacation, and the house smelled like a wet dog until you guys came and cleaned the rug again.

*also, can you please send me a copy of my resent receipt, I did not receive it.
Report a concern   July 31, 2019 — Rated 10 out of 10 by J.J. Zerorez Los Angeles
What do you like about our products and services?

Brett Spence has been our technician for all three times Zerorez has cleaned our carpets. He is very professional and his knowledge of specific carpet problems we had certainly helped to solve them.
Report a concern   July 31, 2019 — Rated 10 out of 10 by Y.A. Zerorez Los Angeles
What do you like about our products and services?

Technician very courteous, efficient and knowledgeable.
Report a concern   July 31, 2019 — Rated 10 out of 10 by V.P. Zerorez Los Angeles
What do you like about our products and services?

Your agent was very timely. He was very kind and had a very helpful attitude. I could tell he cared about the job he was doing. He took his time and did a really good job.

Report a concern   July 30, 2019 — Rated 10 out of 10 by D.P. Zerorez Los Angeles
What do you like about our products and services?

The serviceman was great. He was quick and did a wonderful job. The carpet looks very clean now. But what I like best is that no chemicals are used. I have cancer and did not want to be exposed to “who knows what”. With Zerorez, I feel safe.

Report a concern   July 30, 2019 — Rated 10 out of 10 by S.D. Zerorez Los Angeles
What do you like about our products and services?

Robert was great - very professional

Report a concern   July 30, 2019 — Rated 10 out of 10 by M.B. Zerorez Los Angeles
What do you like about our products and services?

Matt was great. Friendly, efficient, and fast!
Report a concern   July 30, 2019 — Rated 10 out of 10 by S.R. Zerorez Los Angeles
What do you like about our products and services?

After my carpets are cleaned, they look new. Zerorez is the only carpet cleaning company I would ever use.
Report a concern   July 30, 2019 — Rated 10 out of 10 by John Shoemaker Zerorez Los Angeles
What do you like about our products and services?

Good customer service.
Report a concern   July 30, 2019 — Rated 10 out of 10 by Emily Coleman Zerorez Los Angeles
What do you like about our products and services?

Great people and clean carpets

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