Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34649 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 4, 2025 — Rated 10 out of 10 by J.W. Zerorez Los Angeles
What do you like about our products and services?

Prompt. Effiecient. Effective

Report a concern   July 4, 2025 — Rated 10 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

I have been receiving services from your Company for several years now. Each and every time an excellent job has been done. The person doing the work was timely, and explained or answered any questions I may have had. I will definitely continue to call upon your company each year, or every other year depending on my budget. I have never been dis-satisfied.

The gentleman who was here July 1st, did everything professionally and with a good spirit..

Report a concern   July 4, 2025 — Rated 10 out of 10 by R.G. Zerorez Los Angeles
What do you like about our products and services?

Website is easy to use for an appointment. Like the way the carpet dries and the feel. Our tech Matt does a great job.

Report a concern   July 4, 2025 — Rated 7 out of 10 by C.N. Zerorez Los Angeles
What could we do to improve?

I was happy Jorge came back a second time, free of charge, to work on the stains that actually worsened following the first carpet cleaning. I was surprised this happened and he did say the carpet might look worse for awhile after that first cleaning. Which it certainly did. It still is not 100% but I appreciate his efforts and would recommend your company to others.

Report a concern   July 4, 2025 — Rated 4 out of 10 by C.P. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Your “New rules”apparently, are disappointing- not lifting or moving items and placing foam under them like i remember the company doing the prior times i used your services.
I regret I will not use your services again

Report a concern   July 4, 2025 — Rated 10 out of 10 by Y.A. Zerorez Los Angeles
What do you like about our products and services?

Efficient, professional, courteous and moreover did a great job! Alex is the best !

Report a concern   July 4, 2025 — Rated 10 out of 10 by A.M. Zerorez Los Angeles
What do you like about our products and services?

Technician was great

Report a concern   July 4, 2025 — Rated 10 out of 10 by D.S. Zerorez Los Angeles
What do you like about our products and services?

Service was prompt and my carpets were cleaned throughly.

Report a concern   July 4, 2025 — Rated 10 out of 10 by Terry Kessler Zerorez Los Angeles
What do you like about our products and services?

This was the second time I have used Zerorez, and I’m relieved to have found an honest company that stands behind its work. They treat their customers well and deliver prompt, high-quality results without pushing unnecessary add-ons.

Eduardo did a fabulous job on my dryer vents, and Julio was magnificent with my carpets. I highly recommend them!

Report a concern   July 4, 2025 — Rated 10 out of 10 by J.H. Zerorez Los Angeles
What do you like about our products and services?

I am very happy with the service. I recommended you to my next door neighbor and she was highly disappointed. She said the operator didn’t know what he was doing.

Report a concern   July 4, 2025 — Rated 10 out of 10 by K.D.M. Zerorez Los Angeles
What do you like about our products and services?

Good results

Report a concern   July 4, 2025 — Rated 10 out of 10 by G.Q. Zerorez Los Angeles
What do you like about our products and services?

Professional and good for the enviorment

Report a concern   July 4, 2025 — Rated 10 out of 10 by L.S. Zerorez Los Angeles
What do you like about our products and services?

On time and professional. Got the job done quickly

Report a concern   July 3, 2025 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

Always on time. Fast and efficient

Report a concern   July 3, 2025 — Rated 9 out of 10 by Kathy Smith Zerorez Los Angeles
What do you like about our products and services?

I liked the ease of making an appointment online. The person who showed up to service our carpets was professional and friendly. The carpets looked very good after they were cleaned. I would definitely use Zerorez again.

Report a concern   July 3, 2025 — Rated 10 out of 10 by A.T. Zerorez Los Angeles
What do you like about our products and services?

Good leader on this job at my residence. He was mentoring his new employee well. Very impressed.

Report a concern   July 2, 2025 — Rated 10 out of 10 by C.C. Zerorez Los Angeles
What do you like about our products and services?

great customer service and I am always satisfied with the job that they provides.

Report a concern   July 2, 2025 — Rated 10 out of 10 by C.H. Zerorez Los Angeles
What do you like about our products and services?

You do a good job and products are safe for pets.

Report a concern   July 2, 2025 — Rated 10 out of 10 by Arlene Fullaway Zerorez Los Angeles
What do you like about our products and services?

I've used your company several times. The quality of work is great. My carpet is always so clean and not soaking wet.

Report a concern   July 2, 2025 — Rated 10 out of 10 by Peg Collins Zerorez Los Angeles
What do you like about our products and services?

I absolutely love my technician JORGE (Martinez?). He works so hard for me, doing MULTIPLE PASSES on trouble areas. He is sweating so much after the job because he has worked so much. I also LOVE ZEROREZ WATER. I definitely believe that it cleans better than regular water.

Report a concern   July 2, 2025 — Rated 10 out of 10 by David Smith Zerorez Los Angeles
What do you like about our products and services?

Your service is inarguably the best we’ve ever had. Marcel, the most professional, amiable technician I’ve ever encountered and the absolute best representation your company could ever have… do not lose him. You need more locations, invest in increased ROI. To think ZeroRez almost closed its doors. Just THE best!

Report a concern   July 2, 2025 — Rated 10 out of 10 by D.F. Zerorez Los Angeles
What do you like about our products and services?

A very thorough job was done by your technician. The carpet dries quickly which is a big plus.

Report a concern   July 2, 2025 — Rated 9 out of 10 by E.M. Zerorez Los Angeles
What do you like about our products and services?

The service was very good. The pricing is getting higher and seems to include really small areas.

Report a concern   July 2, 2025 — Rated 10 out of 10 by C.S. Zerorez Los Angeles
What do you like about our products and services?

Clean product

Report a concern   June 30, 2025 — Rated 10 out of 10 by L.H. Zerorez Los Angeles
What do you like about our products and services?

Jeff the technician who did a great job! He was friendly and professional and took steps
to make sure everything was taken care of. I am extremely happy with the service and the way my carpet turned out.
Name removed

Report a concern   June 30, 2025 — Rated 10 out of 10 by N.D. Zerorez Los Angeles
What do you like about our products and services?

Free of chemicals! Safe for pets! Excellent for cleaning stains in carpets! I highly recommend them!

Report a concern   June 30, 2025 — Rated 10 out of 10 by Julienne Chene Zerorez Los Angeles
What do you like about our products and services?

The team that cleaned our carpets last week were THE BEST ever! The lead person was professional, did an outstanding job, and I will schedule them again for sure. Many thanks!!!

Report a concern   June 30, 2025 — Rated 10 out of 10 by D.W. Zerorez Los Angeles
What do you like about our products and services?

The main thing is the "no soap residue" after cleaning.

Report a concern   June 30, 2025 — Rated 10 out of 10 by Leslie Rummel Zerorez Los Angeles
What do you like about our products and services?

Less chemicals, quick drying, easy to schedule, reasonable pricing

Report a concern   June 30, 2025 — Rated 10 out of 10 by S.O.M. Zerorez Los Angeles
What do you like about our products and services?

Rudy Rios very Courteous, did a great job


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