- Phone: (949) 387-2222
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based on 34638 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great communication start to finish. Jeff showed up right on time, was efficient, and very informative about the products and how to care for my carpets going forward. I appreciated the clear price transparency and flexibility.
Maurice was pleasure to deal with,efficient and did a very good job.I would definitely use him again.
As I said in my Google review for Zerorez, the technicians Sal, and Tyro were courteous, polite, punctual efficient, and effective. They patiently explained their process their products and their goals. They were very accommodating to our specific needs. They were very professional my experience in communicating with Zerorez in setting up the appointment, clarifying the appointment confirming the appointment we’re all done with courtesy, professionalism, and a genuine sense of Commitment to excellence
Aron )sp) service tech was terrific!!
The service specialist was professional and did a great job
Great service, friendly, fast!
Love the techician
Professional work. Best value for the money. No bait and switch tactics notorious with the industry.
Carpet not soaked. No stains remain. Xavier worked long and hard. Everything looks good now.
Carpets were cleaned very well and sanitized. Price was very fair; about half the price of a well known competitor company. The pretreatment process and steam extraction did a very good job
My nylon carpet feels little stiffer , not as soft as it was . The technician did a good job getting the stains out. I appreciated that it was done quite fast and efficiently. It was a reasonable price too.
Sincerely
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Consistent service. Always on time. The Technicians have always been professional and friendly. The carpet and rugs look great! I just recommended you to two neighbors in the last few days.
Very pleased with the service provided by your rep Jeff, thanks D.
I was pleased with the service, Francisco was a very polite man. I do have a couple of spots that I would like to have some of your cleaner so I can respray them, because the dark spots are appearing on the carpet! So can I purchase a bottle of your cleaner?
First name removed S.
Phone number removed
Work was done the day after I called. Will did a great job and got out stains that previous cleaners couldn’t. Almost dry by nighttime and completely dry by morning. My carpet looks fantastic.
Rudy was excellent, would like to have him come back again!
Friendly, knowledgeable, professional service. Very thorough and our carpets came out spotless. Major Kudos to Julio and Tyrone for the great experience.
Great service
Estimate was as least close to original price, though I paid for room I had described in original conversation.
Person who did the job was courteous, did not waste a lot of time haggling and did a thorough job.
Paying the bill was easy and appointment time was according to my needs. Thank you.
I like that there are no harsh chemicals in the product and the courteous technicians who do the work. Always on time and helpful!
Shout out to Jason who left our carpets impeccable!
Courteous, thorough, professional.
I love that rugs are naturally steam cleaned and that Marcel does such a wonderful, friendly job.
Excellent service
Aaron was very pleasant and hard working. He was easy to talk to. My carpet looks great.
I still have pet stains
Highly recommend this company. Very professional staff, carpet always turns out beautiful and dries quickly.
Xavier was very good, on time, and did a wonderful job cleaning. I would use him again. Thanks, First name removed
No chemicals are used

Prompt. Did a mostly adequate job.