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based on 35492 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
George did a fabulous job cleaning our carpets. He was punctual and personable. I have already recommended your company to our neighbors!
A small walk in closet and a landing area of less than 50 square feet were both charged as a separate room, which is a ripoff.
Secondly, one of the service providers asked to use the bathroom 5 minutes after arriving. Would it be possible for him to use a public bathroom on the way to our house beforehand?
Brandon the technician was very professional and polite. Whatever the product was that was used on our tile, carpet and area rugs worked awesome.
Sal and assistant were professional, hard working and eager to please. Did an amazing job! Will highly recommend.
We have several patches that look like urine stains that popped up ( we haven’t had a dog for ten years!). The stains are yellowish on our beige carpet. So disappointed to spend $149 and have a bad look.
Did he clean the chaise lounge? Yes
Did he try to upsell with other services? Yes
My home is not a public restroom. It was like clock work first one guy asked to use the bathroom, then when they were almost done the second guy asked to use the bathroom. I felt like my home was being cased. I didn't like the feeling. With that I will not use you again.
This was the first time I used Zerorez service. Very satisfied with the results of the cleaning my furniture.
I have been using Zerorez for 15 years. I had always been please with the results
Successful cleaning and great technician Julio.
We like the fact that you use water based cleaning solution instead of soap and harsh chemicals for carpet cleaning.
Excellent results - no residue.
thorough cleaning. jorge was very good working quickly and efficiently.
The lack of a strong chemical smell.
I am now especially pleased with the "Agitator" that was used.
Sal was excellent. very professional
Friendly workers, very helpful. My couch was cleaned so well, my rugs not great.
good young men
Service Tec was great, easy to work with and efficient. We always get a great result.
Show up on time, friendly, and did a great job. Was dry in a couple hours. Thank you
Technician did a good job and was courteous
Immediate service . No soap used so no residue or stain return. I request Sal every time . His knowledge and efficacy is the best. They always answer the phone and yes an actual person!!!!
Our technician, Will, was amazing! He did an outstanding job cleaning our carpets and some of our tile. He was extremely courteous and enthusiastic. He was a pleasure to have in our home.
Terrific technician and great service
Fast and clean without soapy residue
They did a good job getting rid of regular dirt stains, but they didn't get rid of the bloody stains. There are small blood stains on the carpet from when my son had a nosebleed. Those stains are probably a couple of months old, and I can still see them after the cleaning.
Cleaner did an excellent job.
Jason did a great job
I have used Zerorez for many years and have never been disappointed. They always call 30 minutes prior to arrival to let you know they are on the way. Yesterday Brandon came and went the extra mile and trying to get the stains out of my carpet. He was pleasant and very professional. I will continue to use them in the future and highly recommend this company.
No smell or oder
They didn't clean either the bedroom closet or the upstairs loft closet.
Excellent carpet cleaning at a good price.