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based on 34650 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Aaron, our technician was excellent! He was professional and did a great job on the carpets.
My only issue is that the hidden service charge of $40 was never revealed to me when I originally made the appt. over the phone. I had my carpets cleaned by you previously and do not recollect this charge. Personally, I would like to know the charges ahead of time and not have costs slid in at the last moment.
Thank you
Friendly, easy to book, always on time, and the carpet comes out great every time!
Referred to you by a friend that said you did quality work and they use you annually. Then met Jorge, and his integrity, honesty, and communication was authentic. Will be using you annually ourselves.
I love how very clean the Zerorez process gets the carpets ! Especially with pet stains. Awesome. The tech (Jeff) who cleaned my carpet was so very professional, helpful and friendly.
I will always and only use Zerorez
Matt, my Technician did an outstanding job very clean very professional. I would highly recommend zero rise..
Your people. I go back to having Livingston service my house. Extra ordinary care around furniture and baseboards. Jared has obviously been trained on customer satisfaction and care with customers property. Kudos to Zeroz for training.
The technician was on time and pleasant. He was careful setting up and did a very thorough job. I would highly recommend your service.
Jeff, our technician arrived on time, made some suggestions to extend the wear of our carpet, especially the high traffic area. Carpet cleaning was completed and we would be happy to use this service again.
First name removed , Buena Park Area.
Arrived on time friendly good work
The technician was on time and efficient! There was a small issue but he made it right! I was very appreciative of his candor and follow through!!
Came on time, employee was kind and polite. Carpets look way better than before.
Thorough job with cleaning my air ducts and dryer vent. The technicians were very friendly and worked hard the entire time.
Better telephone customer service and pricing.
Reliable. Prompt. Excellent customer service. I’m always impressed by your service
Jeff showed up promptly and was well prepared with equipment & supplies. He took his time and did a thorough job, which we very much appreciated. Our carpets look great!
Same service technician who knows my carpet, ease of making the apt.
His professionalism and customer focus
The tech did a great job and I like that there is never residue left over and carpets dry relatively fast.
Excellent job
Reasonable prices and very excellent carpet cleaners who are heartful and really care
Exceptional experience, from making the appointment, to the gentleman who showed up (early and not late), and did a thorough job on our carpets.
We highly recommend your services to others and will call again! Thank you!
Technician was on time, professional and courteous. Carpets are cleaned well - they look great. The technician explained why he recommended that one of our area rugs be cleaned at the warehouse, using a different method. I appreciated that he was careful not to damage the rug.
Our carpets looked great afterwards. He did an excellent job.
The technician was prompt and did a good job, however after three days, our carpets are still somewhat wet
Technician was friendly and great!
On time, courteous, my carpets look great !
Very prompt and informative.
Techs are always very good (had Eric this time) and fast, and the price is very reasonable. They do a good job and the carpets are always dry by the end of the day. Very reliable and I have never had a complaint.
Marcel is terrific. Do not use my name publically.
I've always loved the detail Zerorez takes to protect the area when they arrive and give a full explanation of the treatment. My carpet is 25 years old and has survived years of children and pet stains in a heavily trafficked area. Rudy did such a good job and it looks beautiful and far exceeded my expectations. I'm very happy with the results.