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based on 34654 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was amazed at how clean the carpet was after the cleaning. I do wish it had dried faster. Over 24 hours later and we are still tring to get the carpets dry enough to put furniture back.
Technician got out wine and other stains that others couldn't. He was extremely hardworking and very pleasant
USE OF DRY SOLUTION
We had our air ducts clean and the Zerorez technician, Keith, was awesome.
everything
The tech was on time, polite, explained everything. Asked me to check after he did each thing. Left the house as he found it. My carpet is cleaner than I had expected, the wood floor never looked better, there was no wet carpet smell after.
After several years and many cat fur balls, my carpet looked as good as new. I was very pleased.
Once the carpet dried the following day, the heavy traffic areas were still very visible.
I hadn't had my carpet cleaned in 5 years and when the service rep finihed my carpet look brand new. I love it. Thank you Zerorez.
It doesn't leave that sticky feel on the carpet and the carpet stays clean longer than any carpet cleaning company we've had in the past.
The outcome of the carpet was excellent. The technician was very polite and courtesy.
The gentleman that came out to clean the carpet was great. Expalined alot and was extremely friendly. Will use your services again.
I've used Zerorez in the past, I like the idea that they dont use soap / cleaner, this is what brought me back. It was a real pain to get a price quote over the phone, and I was further disapointed when I come to find that the same 3-Room Deal for Zerorez was about $40 less from BestBuy. I did not personally meet the guy that did the work, but it looks fine. In the one room we had him do some cleaning, it turns out he damaged some stuff in my 3 year old's play room. Nothing major, I'm more disapointed that he did point it out, and just left it like it never happened.
The stains don't return unlike other carpet cleaning businesses.
We have used ZAROREZ many times and have been very satisfied.
Jash was very helpfull and efficent , thanks Josh.
First name removed
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Diego did a wonderful job and made my old carpet look new again. I have already recommended him to several of my friends - all of whom are planning to call on Zerorez.
Everything!!
clean
The strong urine odor in my carpet disappeared after one treatment. The carpet looks like new. The technician arrived on time and did not try to upsell me into something I didn't want. The price is very reasonable. Thank you, I will be back soon for another two rooms.
no chemicals...very thorough...Diego did a very nice job
Carpet and sectional sofa purged of St. Bernard fur and smell. Josh did a great job.
Drywall was chipped off my window frame - be more careful.
it looks very clean and it took a short time to complete the service. the technician was very professiona, courteous and knowledgable. I wanted to clean my Persian area rugs for a long time but was aprehensive about the other companies' process. Your process is just great.
Since we have children, I love that the cleaning "solution" is natural and not full of toxic chemicals. Our son is very sensitive to products and we just found out he's allergic to our 2 kitties so cleaning carpets is definitely a HUGE priority now.
My entire house is carpeted, including bathrooms and closets. The Zerorez tech was very thorough and efficient, from pre-treatment to the cleaning itself. My carpets came out the cleanest I've every seen them. Another plus, the tech was very careful in making sure my indoor cat didn't escape out the door and that he was safely put away. Would highly recommend Zerorez and the tech that did my carpets. I'll be sure to ask for him next time!
Technician was on time and professional. No pressure sales to buy more than we wanted. Carpet was clean and soft after it was done.
I was told that you all specialize in pet stains, etc. I paid for the package that was supposed to include pretreament and shampooing for 2 rooms. However, when the worker got to my house he said I had to pay $50 extra for the pet stains so that it wouldn't smell in the room anymore. However, one day later the smell returned with a vengeance. I am very dissapointed to have paid $189 and not have the issue resolved! I took a chance on you guys and paid more that I usually pay. Because normally I would have never even paid $139.
In addition, the smell of the carpet cleaning solution in the other room (without the pet stains) is really strong. It's been 2 days and its almost unbearable.
It has taken a long time for my carpets to dry. The big thick area rug in the family room dried way faster than my carpets. After the tech left I turned the heat on to 80 degress ALL DAY, put fans on later in the afternoon and it was still damp this a.m. Not sure why.
I was very happy with the service and the job that was done. The technician was excellent!
thank you

Josh did an excellent job! He was very professional and friendly. The dog vomit stain in our M bedroom came out; a miracle!