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based on 34649 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpet looks new again. The stairs came out better than I thought. Thank you. Good job.
Be sure to clean up EVERY bit of mess before leaving.
I like that the alkaline steam not only cleans but kills all the dust mites. I sleep better know my mattress was steam cleaned!
It's safe and clean!!
You did a very deep cleaning which Is what everyone should want when they get their carpets cleaned. And
You have great customer service!! That's always important.
The technican did a good job in spotting, cleaning and moving furniture. He went above and beyond in service.
My walls got a little banged up.
Spots came back after a day or two. Carpets smell worse in bedrooms than before...
Tech was knowledgable, courteous, and prompt.
Robert did a great job!
EVERYTHING! YOU ARE THE BEST!
I like the fact that you use no chemicals and the carpet stays clean longer. I think Robert is very accommodating and very careful with my baseboards.
ALL WAS DONE QUICKLY, EFFICIENTLY AND WELL, THE CARPETS AND RUG WERE LEFT VERY CLEAN AND
NOT OVERLY WET.
THE SERVICE MAN WAS POLITE AND CAREFULL.
WE ARE MOST PLEASED.
Dried fairly quickly, no residue and Justin Lair, who did the work was great.
Excellent! no one comes close. The service was excellent and the results were fantastic.
Not sure what you are asking. I don't have any knowledge of your carpet or living surfaces. If you would like to know about the cleaning experience I had with zerorez for my carpet, then my answer would be excellent.
Customer Service, Timeliness, Communication, Very Effective Process
the jury is still out, i had you do my carpet 6 months ago and it was not good , i thought i would try it a second time and its too early to tell. i will know the answer in a couple of weeks.
It looks very clean and fresh.
I referred your services to Mrs.Georgette Buga in Sherman Oaks.
THe process seems to have removed spots that had been in carpet for quite some time. I'll be checking to see if they return after a while as that happened with a previous cleaning. I was satisfied with the care the serviceman took & the instructions he gave about drying time.
your technician, Keith I believe was on time and very professional
Your service representative was right on time, he explained what needed to be done very well, the work was done professionally, and the results were excellent. We would recommend Ricki and Zerorez without question and will definitely use your service the next time our carpet requires cleaning.
you did a great job the carpets and chairs came out looking great.
Always on time and very efficient. The employes are clean and polite. My carpet is dry within 24 hours of the service..
Use great products, charge what you advertise for with no added cost, quick professional
job, nice employees, friendly customer service, keep appointments, leave no mess to clean up and the carpet looks great (like new).
Excellent respectful service. Came at the correct time. Provided service exactly as described. No attempt to upgrade or upsell. AND carpets just look (and smell) great.
Very good service, great technician.
that you don't using any chemicals and isn't as wet
I did not think the carpet could be saved it was 14 years old and had not been cleaned professionally. It really looks 100% better.
Zerorez has highly professional staff, both courteous and knowledgeable. The technician was prompt, worked efficiently and thoroughly, and was respectful and careful with my property. I was very pleased with the results, and happy that the price was very reasonable. I also like that the company is green-oriented, and cares about the effect of it's product on the home, it's occupants (including pets), and the greater environment.