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based on 34865 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Matt did a great job. He came on time and was very professional.
The person who cleaned the carpet was 10 min early, very efficient and did a great job
Technician very good and prompt.
Awesome service and so happy with the results. Saved me from buying a new sofa!
The technician was professional and efficient. Great service, and great product results.
Prompt service, came on schedule (actually a little earlier, which was nice) and a great technician named Eddie. He was very careful with our furnishings, extremely nice and well trained in doing a thorough cleaning job. Our carpeting came out nice and refreshed. Very pleased with Zerorez.
Eddie Aldama did the best carpet cleaning job we have ever had - and he is a very nice guy too!
Please keep him!!
Two days before I was scheduled from 2 -4. At 3:50 I look out the front door and see a black guy with dreadlocks hanging on the outside of my gate 20' away. Huge smile, didn't seem to want to walk to the door and said "I am here". No thanks - so glad he arrived so late so I cancelled him and was assured he would not be the one on Saturday. From what I experienced, he is a very poor representative for your company. For me, he was scary.
The carpet looks great and the technician was very thorough and professional.
We were happy with the result of how clean our carpets and upholstered bed are. However, the areas where the technician did spot cleaning (and there was a lot in the bedroom) remained soaking wet for over 24 hrs. Also, the carpet in many places feels a little stiff - as though there was residue left on it
Francisco was so professional and on time!
Everything!
Great job, carpet is clean now and no chemicals.
Pinctual. Took extra time and effort to remove staining.
Good communication, on time, and thorough
Good customer service.
The dirtiest areas came clean and the carpets dried quicker and without any odor. The tech was very professional and efficient and arrived on time. He did an excellent job.
I’m very satisfied and would definitely us Zerorez again.
They were prompt and did a great job.
Needed a seasoned technician and thought of Sal who goes above and beyond. So professional and very careful with furniture that needs to be moved. Keeps me informed as to his arrival time and overall does an excellent job!
The service guy did a great job and was very knowledgeable
Everything ‼️
Excellent technicians.
Expert work and professionalism!
The carpet takes to long to dry, you guys said that it would take 8 hours drying time but it did not dry till the next day
The service tech provided excellent service.
Area rug cleaning was very good.
Very professional, clean, on time . Carpets look beautiful
The company does great work, I always requested Matt. He has taken care of my home since I have used Zerorez from the start. Very personable cares about his work and is kind.
Technician was good!
Professional and courteous
Provide some kind of pre treatment for stubborn stains. Great job on the carpet cleaning.