based on 39700 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent customer service after a scheduling issue. Thanks to your team for making things right!
I have been using Zerorez for several years & yesterday's service was exceptional. Kenny was the tech & he was really great. I was extremely happy with how the carpet came put. Another happy customer & I would & do recommend Zerorez to my family & friends
Name removed
We liked how clean and soft the carpet was after cleaning, and or tech Kenny was kind, knowledgeable and extremely thorough.Because of him and the quality of service I will recommend zerorez to everyone.
I have used zerorez for a few years and am always pleased with the service from beginning to end. I have a Rainbow vacuum and love that I don't have suds in my water tank after vacuuming cleaned carpets. They always do a great job and don't try to change the charge once they see your carpet.
I like everything about your service! From the phone call for the appointment to the end result. Will was my technician this time! He seriously cares about the company and his stork! He has drive and perfection gone nag for him he should be recognized as a valuable employees! I will ask for him again and refer him to my friends! I will never use smother company !
Your bait and switch and up sell tactics are just short of criminal. I will encourage anyone I come in contact with electronically or personally to stay away from zerorez at all cost.
You quoted one rate over the phone and when your tech showed up tried to charge us double. After 2 days the house smell like wet dog. Thisbthe worst service I had ever experienced
Carpet looks like new and Jacob was wonderful - very professional and knowledgeable.
The tech did a thorough job, gave tips for keeping my carpet and tile clean. He let me know of additional services available, without the high pressure I've experienced with other companies. The tech was also very respectful and easy to work with.
Knowledgeable technition, non-chemical cleaners, specialty cleaning equipment.
Mitchell was professional and took his time to explain everything in detail. I would definitely recommend him to our family and friends. He did an amazing job and the carpet looks fabulous!
You do a good job. The carpets look great and the employees are friendly and professional.
the work I paid for was done well
Timely appointment. Friendly staff
Not soapy or smelly
Professional technician. Great results.
The tech person was the best! His name is Zak and was so very positive, knowledgeable, and willing to please the customer. He is definitely a keeper! His carpet cleaning ability was outstanding!!!
Technician was very professional and through.
I loved that it didn't leave any smell behind, except clean!! The carpets looked amazing! Benjamin was a great technician, answered all our questions!!
Dries quick
Excellent service and wonderful technician! My carpets look fabulous!
I paid just short of $300.00 for cleaning living room, dining room,hall, and partially as he couldn't totally do the 3 bedrooms because of stuff on the floors. When he told me how much he would charge to do the kitchen tile, entry way tile, and tile in two bathrooms, I cancelled this part of it. I have been a long time customer of Zerorez. I have another company in mind for the future.
Staff are very efficient , professional and friendly. They did their job well.
My carpets stay clean for a long time. When my dogs were alive Zero Rez did an exceptionable job. Every technician was very helpful and did a great job. Scheduling was easy. Always on time.
very courteous. carpet was dry within a few hours.
Brian was up front on what needed to be done He pointed out the things He was pleasant I was happy with results
technician arrived on time and did a great job of cleaning our carpets
JACOB WAS AWESOME!!! He was extremely informative and knowledgeable. Excellent service and professional care. Cannot wait to share results with family and friends.
tech was very knowagable, was on time. Ben did a great job, explained his setup of the equipment and how zerorez works. Glad to have your service back the next time.. Dale
From first call to the completion of the job, ZeroRez did an absolutely professional job. Ben was exceptional and more than pleasant. Thank you!