based on 40334 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My daughter was at my house overseeing my carpets being cleaned while I was at work, and was a little worried that I wasn't able to see if the carpet cleaner was doing a good job. When I got home I was pleasantly surprised and extremely satisfied with how my carpets turned out, being 10 years old. My carpet looks new again! Thank you Zerorez for being good at what you do.
You shouldn't charge fuel surcharge. That is your business expense and should not be passed on to the customers. It's ridiculous.
Price was way too high for the same thing I could get for $49
The price is a little expensive
it dries quickly and there are no harsh chemicals
Victor was outstanding. The carpet looks very, very good without the smell of cleaning solutions. I would recommend Victor for future carpet cleaning needs.
I really appreciate how prepared and personable your technicians are! I had Victor clean my carpets yesterday! I felt he went above and beyond what was required of him to help me understand the product and services of your company. I hope to be able to get him to clean my carpets in the future.
You do fine. Good job!!
Friendly & knowledgeable employees
Great customer service. Great quality, great results. Timely and professional service. Good rates - although I would suggest discounts for repeat customers. :)
no chemicals, and my guys did a great job.
Friendly and courteous staff. Great product and no crunchy carpet when dry. I was one of the first customers and that was many years ago. Still as good as they were back then! Will definately use zerorez next time and the time after that! Best in Las Vegas!
Everything was great.
I liked the extra scrub brush in the traffic patterns. My carpet turned out great and the products smelled clean and fresh
Stretch out my carpet, still stains, and you lifted and ripped out seams
Dry's fast and no odors.
Your technicians were very thorough and answered all of our questions. They worked quickly and did a great job. I had a good experience and will recommend Zerorez to my neighbors.
Efficient, friendly, prompt.
I love that they are eco-friendly and do not use harmful chemicals.
radio station 94.1 advertises for your company a Mercedes special 3 rooms for $89.00. The price seems to change when your man arrives. He did a good job, but you should be up front with the additional costs that you add eg: gas etc. If you advise the customer when an appointment is made there will be no surprises.
Efficient, on time and fast
Very professional
I loved the representative that came to give me my estimate and information. He made me feel like I made the right choice and I'm in good hands!
All went well and looks fabulous, still waiting on an invoice a week later. Please send over.
Edges were not clean. Hair and dust remained in edges and corners.
Disgusting.
Large storage area downstairs was missed totally; the edges near the walls look like they were missed; was told carpet would be dry in 4 hours and still not dry; stairs are the most damp, and that area smells bad now, even with fans on and doors open... The carpet looks better than it did before, which it was filthy when I purchased, but seems that it could look a little better. A 30% refund would be nice.
1. There was no toxic odor
2. Equipment used appeared clean and not yucky looking
3. Friendly and knowledgeable serviceman
The carpet looks better then I ever thought. Best carpet cleaning service I have ever had. I will be calling back in about 6mos. I will definitely be requesting Brent for technician.
He was professional and I felt went the extra mile To take care of all my carpet needs. I felt very comfortable with him in my Home. Thanks again!
He was very nice,helpful, professional and quick. As your ad said, it left the carpet clean,no rez and almost dry.

Drying time very quick. Very professional. Pleasant representative.