based on 39700 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The salesman was extremely pushy, I've never experienced such an unrelenting sales pitch. I almost gave up on the whole thing, I probably should have just told him to leave because I had no intention of spending so much. I would have been happier with lesser service. I regret it now. I feel swindled. It seemed that he refused to begin until I upgraded. The carpets are beautiful, he did a good job, which is why I gave it a 5. IF someone has a VERY strong personality and can go up against extreme insistence, then they should use this service.
On time. Thorough ly cleaned. Experienced tech
A job well done. Fast efficient and very professional
My carpet came out like new and the service man, Ed, was wonderful. You are lucky to have him on your list of service men!! THANK YOU!!!
Cleaned carpet and kitchen tile very well
The non crunchy carpets and the deodorizing smells great
David was very professional and did a good job cleaning the carpets. Carpets were pretty wet so not sure about the out come of the entire cleaning yet.
Professional but friendly staff. Carpet and tile looks great
on time, excellent results cleaning my rug, it looks like it is new
Great service, immediate response, good follow up, fair prices.
Well it's hard to say as I am just glad that you guys showed up quickly and removed the TurdArmageddon that my poor sick dog unleashed in my house! The fact that all the stains and smell are gone are reason enough to call you back when we leave this place in June!
Product is environmentally friendly. The rug dried up quickly. The agent who came to clean was very knowledgeable about all aspects of carpet cleaning. He was not pushy when explaining why a product should be done to the carpet (protection, etc) He also helped move around items that were on the rug. Agent was extremely polite and courteous.
No harsh chemicals were used
The attitude of Rob and his intention to satisfy his client.
service is fast
The professionalism and knowledge of your employee Jacob. And the outstanding job he did cleaning our carpet.
You got our carpet cleaner than we thought possible. Your service representative was professional and did an excellent job. We will use your service again and I would recommend it to others.
Carpet had several stains and spots that I thought couldn't be removed. The Cleaning process eliminated most of the hardest stains. Thanks...First name removed
GREAT CLEANING PROCESS DRIES QUICKLY ALONG WITH COURTEOUS EFFICIENT AND KNOWLEDGEABLE TECHNICIANS (BRENT)
Our technician paid so much attention to details, I was very impressed. My carpet looks so good.
The carpet cleaning person did an excellentl job and brought our new white carpeting back to life. He was very knowledgeable, cooperative and performed at the highest level.
Josh did a great job and removed the carpet stains. Your products work very well. Josh has superb customer service and a true gentleman. Thank you.
I didn't like having a 3 hour window of 1-4 & have them show up at 4:15 & then try to up sell me.
Chemical free products and employees are first rate!
Good service and value. Like the way the carpets feel after cleaning.
Zerorez is always timely, extremely professional, and honest. My carpets are always so clean after the job is complete!! I cannot imagine using a different company!
We've had dirtier carpets cleaned by other carpet cleaners that did a better job.I was suspect when the carpet tech said the high traffic areas probably won't look much better.
Professional employees, great results.
THEY WERE FRESH AND CLEAN AS VICTOR DID THE WORK. VICTOR IS AN ASSET TO YOUR COMPANY HE HAS A GREAT PERSONALITY AND IS A GOOD WORKER. VICTOR EXPLAINED WHAT HE WAS GOING TO DO AND WE WERE AMAZED BY HOW CLEAN OUR FLOORS CAME OUT AFTER HE WAS DONE. I TOOK BEFORE AND AFTER PICTURES AND WAHT A BIG DIFFERENCE.VICTOR RATES A 15 BY US NOT A 10. ADOLPH AND Name removed
Minimum to no smell.