based on 39697 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prompt, informative, efficient
We called
You came
Job done
Well
Friendly & professional. Excellent results.
Your technician, Jake, was exceptional. We been using ZeroRez for three years now and this is the best cleaning we've ever had!
zac was professional courteous kind
patient and a hard worker to get the job done RIGHT!
The carpets dry quickly and stay clean longer. Service people arrive within scheduled time frame.
Prices were supplied and service explained before actual service
It cleans, but doesn't leave an odor
Non-chemical cleaning process and technician I got was very knowledgeable and helpful
Victor Szubota was very professional... I am always happy after Zerorez completes the cleaning. Process
great customer service, people are great with that they do.
The guys were very nice but I didn't like that they try to upsell and price was already high.
Very professional and prompt/ In fact they called earlier than scheduled time and that was just fine.
I have used several different companies before and none of them got my carpeting this clean.very nice service man.
Clean up mess when done, there is small debris all over our home; work was really slow and make sure you have proper equipment, truck broke down in front of our home and there was radiator fluid everywhere.
It was easy to schedule and I did not have to sit around my house for half the day. The service was efficient and professional. I am glad I called.
The guys that came out were really nice, explaining everything they were going to do. They were very efficient and the carpets came out great.
feels clean, sincerely concerned...
Our carpet looks great, and the technician, Ben was very nice!
All employees were incredibly nice and helpful! They did a wonderful job!
No chemicals. Very friendly, efficient serviceman. Always get the job done! We always use you, and will continue to do so.
Have 2 men instead of one
Very prompt return phone call, showed up on time. Explained process. Very friendly and professional. Made an old carpet look great!
Clean smelling, not soaking wet when the technician leaves.
The product just worked so well .
Great job, great service, great technician
good results and very good and cooperative service.
Your service people do a very thorough & conscientious job - and always seem to go the extra mile. Also, the carpets feel soft once they dry. This is the third time I've used this service, and it's always been a positive experience.

Good service, and a big improvement in our carpet's appearance.