based on 39670 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always do a good job….priced right
The carpet cleaning is wonderful. Limited amount of time to dry and came out very clean
My second time using Zerorez was just as good as the first! I did the 3-room special (carpets $105) plus the "bio" for pet stains. The carpeting came out beautifully, the operator was professional, friendly and fast! A solid 10 from me!
T Hague, Las Vegas, NV
Your technicians (Jordan) are always friendly and extremely thorough when cleaning our carpeting! We always come back to Zerorez!
Cleansing well. Quick. Reasonably priced
LOve this company. Great cleaning. Very professional and left it smelling great
Best cleaning I've ever had. Won't use anyone else going forward..
If you're fortunate you'll get Zak. He went above and beyond and was personable yet very professional. As I'm sure they all are. Lorie in Las Vegas
Asking what kind of couch I have before quoting me a general basic quote and then going up from there. I have a sectional but was quoted the basic amount and then $$$ kept being added. Asking me to point out any special areas before cleaning begins and discussing those specific items at the end without me asking. This suggestion goes for the person calling to creating the appt, confirming the appt, and the person who comes in to do the job.
1st time using zerorez and I'm so happy with how my carpets turned out. Try to get Jayden as your tech, he was amazing and sure worked his butt off
Customer service was great. The technician (Steve M) did an awesome job, he was also very knowledgeable of services and products.
Very good service. Very quick and professional and the results are awesome.
We like this company because it is chemical free and you can’t beat the price! Tracey has cleaned our carpets twice now and he always does a great job.
Quick and clean
Ricky the tech did a marvelous job. So amicable and listened carefully to my comments about specific areas. Great job.
This is the 3rd time I have used them and he did the best job yet!
I have recommended them to my son's family.
Service and tech was great!!
As I already stated in previous feedback. I paid for 5 rooms, booked cleaning for 5 rooms. The technician only cleaned 4.
Products work and service was exceptional.
I was charged for a service that I didn't receive.
Usually very prompt to come to our house but this time service tech arrived at very end of the 2 hour window and was in a rush to clean carpets. This has not happened before. I will still use zerorez as I have for over 10 years. Very good customer service over the phone. All agents are very professional. Carpets still look good when the tech was done.
Fast good and the tech was very neat and thorough.
Job was done very well and the carpets look great. No problems. We will be seeing you next year.
You have done excellent so far I'll be having you guys come and clean the carpet in a couple weeks.
The floor technician do a very good job with my carpet and are ver perlite when they greet you.
These folks are fantastic. On time. Thorough. Professional. They offer a number of services, and very fair pricing. Our carpets look great !
Very nice technician, good vleaning
Product works as advertised. Excellent product and excellent people.
Service was great, and quick
Right on time. Very professional.
The service was exquisite, the service guy was very helpful. I would call them again.
Besides the scheduling conflict that there was, there existed a lack of communication between the staff at the property performing the cleaning and myself with no updates unless requested by me.
This job took over 6 hours to complete. The job was started at about 1 and finished at about 7pm. Is this a normal time frame for you?