based on 39738 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The men were professional and did the work quickly and completely. Completely answered our questions and gave us a few helpful hints for carpet care. I liked the idea of no chemicals. They made sure they accomplished everything we wanted them to do and even a little extra for us.
Professional service and respectful employees.
Heard on the radio, 102.3. The lady answering my call was very friendly and very helpful on answering my questions and scheduling my appointment. The service technician, Stephan Fonseca was extremely knowledgeable, explaining the process and offering suggestions and solutions to my questions. He also was very polite, friendly, professional and efficient. I have already recommended Zeroes to others.
My carpet, tile & grout look amazing! My carpet looks and feels brand new.
The technician (Lynch) explained the process before starting the job; was very thorough and my carpets look amazing. I took pictures and sent to all of my family and friends who agreed my carpets looked great! I look forward to having my air ducts cleaned in the near future
They are chemical free.
It works great! Doesn’t take forever to dry. Courteous and friendly service.
Both guys were very friendly. My carpets look like new again. I only use Zerorez!
Chris was on time, friendly, and took care of my floors!!
Appearance of carpet is clean, without oder and stiffness.
Nice, professional gentleman who answered all my questions and did an excellent job! Have used 2 diffent companies here in Vegas without the superior results of zerorez.
Have already told my neighbor of my positive experience
THANK-YOU FOR ASKING............I LOVE THE NO---NO RESIDUE LEFT IN MY CARPETS...........MY 3 ROOMS OF CARPET ARE 18 YEARS OLD.......I HAVE CANARIES--13.......IT HAS BEEN YEARS SINCE I HAVE HAS MY CARPETS CLEANED BECAUSE THEY--THE SERVICES I USED--ALWAYS LEFT RESIDUE AND THE CARPETS NEVER LOOKED OR FELT CLEAN.......WELL........ALL OF THAT CHANGED AND NOW MY CARPETS LOOK AND FEEL GREAT......TODAY MY NEIGHBOR AND FRIEND CAME OVER AND SHE SAID RIGHT AWAY HOW BEAUTIFUL THE CARPETS LOOK.......OF COURSE I TOLD HER WHO CLEANED THEM...........THE GENTLEMAN WHO DID THE WORK YESTERDAY WAS SO NICE AND FRIENDLY AND DID A GREAT JOB...I COULD NOT PRAISE HIM ENOUGH.........WHEN I NEED THE CARPETS CLEANED AGAIN I WILL CALL YOU AND HOPE THE SAME YOUNG MAN CAN COME TO DO IT......I WILL ALSO SPREAD THE WORD ABOUT THE WONDERFUL JOB.THANKS FOR EVERYTHING FROM THE BOTTOM OF MY HEART..........P.S. SINCE I AM A WIDOW-----74 YEARS YOUNG----I AM ON A FIXED INCOME AND THE PRICE WAS RIGHT FOR ME..........KATHY MOSES 6540 STERLING SPRINGS PKW.LAS VEGAS NV...89108
Main thing is that you guaranty your work, as, some times a person just doesn't do the job right! And you will have another person come and take care of it in a reasonable amount of time.
Very prompt and employees do a great job
Nice to see a technician know his products and not try to sell something that won't be a top notch application. Just set another appointment to have his to the house carpets next week. That tells you he is good at his job!
Leslie was very friendly and did great work!
Great service, on time techs, a company that stands by their promises.
Both carpet and tile came out beautifully!!! Bernard was an excellent worker!!!!!
Great experience all the way around. Brandon was on time, told me how long the job would take and kept me informed on what he was doing. Didn't pressure me for updates.
The technician was very polite and informative
He took great care in cleaning my carpets
Our carpet dries fast & it’s cleaner than Stanley Cleaners! Also your worker was such a hard worker & so polite :)
Carpets look so much better!! Thank you!
I love the scrubber. I wish you had a nice package where every room could be scrubbed. I can't afford it at the price it is now. It's been one day since service and I'm finishing up vacuuming. The carpet looks good. There are still 2 areas that just look worn, was hoping they would come out a little better but it may just be natural wear. The rest of my comments will have to wait, time will tell if it stays cleaner longer but so far I am very pleased.
We have used Zerorez for tile and carpet cleaning as well as most recently vent and duct cleaning as well as dryer vent cleaning. We have always been pleased with the services and with the technicians who came.
Chris the tech
Did a awsome job thank you !!
It dryed this time like he quoted..
Your service reps are always very efficient and your products are the best. I had
Zerorez clean a house that I was about to list. The carpets were in decent shape
with the exception of high traffic areas few areas where coffee and something else had been spilled. The service rep. told me that he couldn't guarantee a total removal. I just checked out
the condition of the carpets and I couldn't tell anything had spilled! Once again I am very
satisfied with your service.
I feel so bad that i don't remember his name, but the gentlemen who cleaned our carpets was fantastic. Provided great service. Very attentive and friendly to our family and really did a great job on our carpets.
The quality of the cleaning solution is top notch as well. The carpets smelled good, dried quickly, and our carpets weren't crunchy.
Scheduling was easy and efficient. Technician called prior to arrival and within the time window agreed upon. William did a great job. Was professional and courteous. Set about to do the job and waste no time. And finally the tile floor came out great! I'll use this service again.
Carpets look great. Andrew was very profession and courteous.
fast, professional and quality service