Zerorez Las Vegas
3635 E Post Rd
Las Vegas
NV 89120
United States

Average rating: 9.3 out of 10 based on 39741 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 10, 2019 — Rated 8 out of 10 by A.B. Zerorez Las Vegas
What could we do to improve?

so far so good but I haven't seen the results yet since it will take 2 weeks to deliver.

Report a concern   January 10, 2019 — Rated 10 out of 10 by S.Z. Zerorez Las Vegas
What do you like about our products and services?

Outstanding service!!!!!

Report a concern   January 10, 2019 — Rated 9 out of 10 by J.A.S.T. Zerorez Las Vegas
What do you like about our products and services?

Our service person was very friendly and efficient. I like the blue light he used. Our dog was not as good as we thought she was!

Report a concern   January 10, 2019 — Rated 10 out of 10 by Pat Vaughan Zerorez Las Vegas
What do you like about our products and services?

I've been happy with the thoroughness of your service, the promptness of the gentlemen that I've had clean my carpets and floors as well as our understanding of what needs to be done.

Report a concern   January 10, 2019 — Rated 7 out of 10 by L.R. Zerorez Las Vegas
What could we do to improve?

Actually sell the promotions that are advertised on the radio, etc. I have always paid more than I anticipated paying.

Report a concern   January 10, 2019 — Rated 10 out of 10 by Carlos and Lindsey Morales Zerorez Las Vegas
What do you like about our products and services?

Great, helpful service and the carpets always look excellent afterwards.

Report a concern   January 10, 2019 — Rated 10 out of 10 by C.V. Zerorez Las Vegas
What do you like about our products and services?

Thoroughly cleaned the carpet.

Report a concern   January 10, 2019 — Rated 10 out of 10 by S.M. Zerorez Las Vegas
What do you like about our products and services?

Stephen was very professional and explained everything we could do. He got down to work and was done in no time.
The results are just terrific, we don’t know why we waited so long.
We will be telling all of our friends about how good your service is.

Report a concern   January 9, 2019 — Rated 10 out of 10 by L.L. Zerorez Las Vegas
What do you like about our products and services?

The process works!

Report a concern   January 9, 2019 — Rated 10 out of 10 by F.S. Zerorez Las Vegas
What do you like about our products and services?

all OK!!!!!

Report a concern   January 9, 2019 — Rated 10 out of 10 by T.T. Zerorez Las Vegas
What do you like about our products and services?

Great service. Our carpet looks great and Michael was very friendly and did a good job of explaining options and process.

Report a concern   January 9, 2019 — Rated 10 out of 10 by S.B. Zerorez Las Vegas
What do you like about our products and services?

very friendly hard working people

Report a concern   January 9, 2019 — Rated 8 out of 10 by M.C. Zerorez Las Vegas
What could we do to improve?

This is the first time I have used this company. Of course there was an upsell which was not expected, however based on friends recommendations, I am disappointed that the stairs did not get as clean as they should have, and that the edges on the stairs are still a bit gray and dirty. I did not micro manage the process, but perhaps there was not a small enough attachment to your machinery to get super close to the base boards.

The rest of the carpets look good.

Report a concern   January 9, 2019 — Rated 0 out of 10 by T.M. Zerorez Las Vegas
How did we disappoint you and what can we do to make things right?

I received an ad for this service and saw clear pricing. Once the tech arrived, it became a complete hustle and I was unfairly put in a position to get upcharges galore. Basically was told the coupon price was a type of cleaning not worth the money, but if I add the real stuff, then I will actually have clean carpets with removing normal traffic dirt and stains. This is deceptive marketing and doesn’t leave a good taste in my mouth. On top of all that, my carpets have already started to look just as before and I live by myself! Not even a typical wear on the carpet! There are places where seemingly standard stains have resurfaced and the smoke and mirrors I was sold was nothing but a hustle. Wouldn’t mind the upcharging as much if it was worth it, but I can now and quickly after the service, see that it was all just BS to take advantage of a customer.

Report a concern   January 9, 2019 — Rated 7 out of 10 by T.C. Zerorez Las Vegas
What could we do to improve?

I had my carpets cleaned and tile floors cleaned. I had 3 area's of tile floors. Main entrance, Kitchen, Bathroom. The tile floor in kitchen-the grout still has a lot of dirt on it,and the main entrance tile grout still has a lot of dirt on it. didn't come out very clean. I felt like your employee rushed through the job, he was done in 1 hour, all the carpet and tile floors, that's too fast to do a proper job since he had 2 more jobs after mine.

'l probably use your service again for my carpet, but never again for my floor tiles.

Report a concern   January 8, 2019 — Rated 10 out of 10 by Maureen Smith Zerorez Las Vegas
What do you like about our products and services?

The workers are professional and do a good job.

Report a concern   January 8, 2019 — Rated 10 out of 10 by B.J. Zerorez Las Vegas
What do you like about our products and services?

I was pleased with the service. The Techs were polite and professional. My carpet is softer brighter and cleaner than it has been in a long time.

Report a concern   January 8, 2019 — Rated 5 out of 10 by E.H. Zerorez Las Vegas
How did we disappoint you and what can we do to make things right?

The communication with the technician and the office was terrible ! The office said they were on the phone with the technician , but when I asked the technician he said he didn’t talk to anyone!

Report a concern   January 8, 2019 — Rated 10 out of 10 by R.D. Zerorez Las Vegas
What do you like about our products and services?

Your service rep was very professional. Kept us informed of arrival time. Explained the procedure and products he would be using to clean our carpet. After the cleaning he also explained the process and cost to clean our tile. Overall very pleased!

Report a concern   January 8, 2019 — Rated 9 out of 10 by L.K. Zerorez Las Vegas
What do you like about our products and services?

Good cleaning

Report a concern   January 8, 2019 — Rated 10 out of 10 by J.S. Zerorez Las Vegas
What do you like about our products and services?

On time, cordial associates, cleaned carpets quickly and they look great.

Report a concern   January 8, 2019 — Rated 10 out of 10 by C.H. Zerorez Las Vegas
What do you like about our products and services?

Thanks for cleaning all the high traffic areas so well?

Report a concern   January 8, 2019 — Rated 10 out of 10 by mara meservy Zerorez Las Vegas
What do you like about our products and services?

Fast thorough no surprises quality job

Report a concern   January 7, 2019 — Rated 5 out of 10 by L.F. Zerorez Las Vegas
How did we disappoint you and what can we do to make things right?

Carpet still has dirt spots on the corners and on the high traffic areas.

Report a concern   January 7, 2019 — Rated 10 out of 10 by Christina Terry Zerorez Las Vegas
What do you like about our products and services?

Michael is very through and friendly. He was also very patient with our 3 year old that wanted to watch everything he did! Will be calling back next year again for our yearly carpet/furniture cleaning!

Report a concern   January 7, 2019 — Rated 10 out of 10 by Marie Llanos Zerorez Las Vegas
What do you like about our products and services?

Great customer service and delivers as promised

Report a concern   January 7, 2019 — Rated 10 out of 10 by Jane Hafner Zerorez Las Vegas
What do you like about our products and services?

Marcus was great

Report a concern   January 7, 2019 — Rated 10 out of 10 by R.W. Zerorez Las Vegas
What do you like about our products and services?

im a 15 year customer! love the fact that there are no chemicals involved.

would really like some sort of long term customer offers though that the rest of the public is not eliglible for. seems like a fair thing to do??

Report a concern   January 7, 2019 — Rated 10 out of 10 by T.T. Zerorez Las Vegas
What do you like about our products and services?

The end result is what I like best.

Report a concern   January 7, 2019 — Rated 10 out of 10 by J.P.J. Zerorez Las Vegas
What do you like about our products and services?

You show up when you say and y our people are always very polite.


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