based on 39741 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Outstanding service!!!!!
Our service person was very friendly and efficient. I like the blue light he used. Our dog was not as good as we thought she was!
I've been happy with the thoroughness of your service, the promptness of the gentlemen that I've had clean my carpets and floors as well as our understanding of what needs to be done.
Actually sell the promotions that are advertised on the radio, etc. I have always paid more than I anticipated paying.
Great, helpful service and the carpets always look excellent afterwards.
Thoroughly cleaned the carpet.
Stephen was very professional and explained everything we could do. He got down to work and was done in no time.
The results are just terrific, we don’t know why we waited so long.
We will be telling all of our friends about how good your service is.
The process works!
all OK!!!!!
Great service. Our carpet looks great and Michael was very friendly and did a good job of explaining options and process.
very friendly hard working people
This is the first time I have used this company. Of course there was an upsell which was not expected, however based on friends recommendations, I am disappointed that the stairs did not get as clean as they should have, and that the edges on the stairs are still a bit gray and dirty. I did not micro manage the process, but perhaps there was not a small enough attachment to your machinery to get super close to the base boards.
The rest of the carpets look good.
I received an ad for this service and saw clear pricing. Once the tech arrived, it became a complete hustle and I was unfairly put in a position to get upcharges galore. Basically was told the coupon price was a type of cleaning not worth the money, but if I add the real stuff, then I will actually have clean carpets with removing normal traffic dirt and stains. This is deceptive marketing and doesn’t leave a good taste in my mouth. On top of all that, my carpets have already started to look just as before and I live by myself! Not even a typical wear on the carpet! There are places where seemingly standard stains have resurfaced and the smoke and mirrors I was sold was nothing but a hustle. Wouldn’t mind the upcharging as much if it was worth it, but I can now and quickly after the service, see that it was all just BS to take advantage of a customer.
I had my carpets cleaned and tile floors cleaned. I had 3 area's of tile floors. Main entrance, Kitchen, Bathroom. The tile floor in kitchen-the grout still has a lot of dirt on it,and the main entrance tile grout still has a lot of dirt on it. didn't come out very clean. I felt like your employee rushed through the job, he was done in 1 hour, all the carpet and tile floors, that's too fast to do a proper job since he had 2 more jobs after mine.
'l probably use your service again for my carpet, but never again for my floor tiles.
The workers are professional and do a good job.
I was pleased with the service. The Techs were polite and professional. My carpet is softer brighter and cleaner than it has been in a long time.
The communication with the technician and the office was terrible ! The office said they were on the phone with the technician , but when I asked the technician he said he didn’t talk to anyone!
Your service rep was very professional. Kept us informed of arrival time. Explained the procedure and products he would be using to clean our carpet. After the cleaning he also explained the process and cost to clean our tile. Overall very pleased!
Good cleaning
On time, cordial associates, cleaned carpets quickly and they look great.
Thanks for cleaning all the high traffic areas so well?
Fast thorough no surprises quality job
Carpet still has dirt spots on the corners and on the high traffic areas.
Michael is very through and friendly. He was also very patient with our 3 year old that wanted to watch everything he did! Will be calling back next year again for our yearly carpet/furniture cleaning!
Great customer service and delivers as promised
Marcus was great
im a 15 year customer! love the fact that there are no chemicals involved.
would really like some sort of long term customer offers though that the rest of the public is not eliglible for. seems like a fair thing to do??
The end result is what I like best.
You show up when you say and y our people are always very polite.

so far so good but I haven't seen the results yet since it will take 2 weeks to deliver.