based on 39749 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Victor and David are very pleasant, thorough and knowledgeable; provided helpful tips; and ensured our carpets were cleaned with stains and heavy soil removed. I'm very glad they were my carpet techs!
It did a great job on our carpets!
well ,,,I was very pleased with Michael ...his workmanship was efficient & professional....he has a friendly nature & we had a horrible Carpet .. were "Ol Cogger's " & do to several health matters for both of us & inheriting some dogs from the loss of our daughter , well, needless to say the Carpet was not my top priority ...sooooooooooo, it was in bad new of attention ... He really impressed me & I will take his advice & schedule a follow up appointment as he recommended.
So tell him thanks so much for his input & if'n I were you I'd give him a raise ...
The zerorez professional was awesome he cleaned the area to the best of his ability my house looks very nice and I am very happy.
Knowledgeable staff and products that work well.
Excellent job! Not one pet stain left. As always the crew knew just what had to be done to get my carpet looking like new!
carpet was not as clean as I expected. wife was up charged excessively
Great workers! Explained everthing very wall and got right on the job!!
How quickly it dried and now clean it looks. Staff was friendly and professional,
Level 2 cleaning is guarantee but the area still smells like urine
Both technicians were polite, professional, & did a really great job!!! My carpets are clean & they were able to get the stains out. As in the past ZeroRez has done what they say they will do on their advertisements. Well done Jake & Victor!!
Three price changes.
! Room and stairs for 172.00, unacceptable.
I am very happy with his work my home is clean & I will tell my friends
The technician was knowledgeable and friendly he did a great job
During several on site service appointments ZeroRez was on time, clear about expectations and results and very devoted to making sure pricing was clear.
Appreciate the results!
Very prompt, courteous & did an Exceptional job cleaning my tile and carpet. Nice to not have any up-sale. Paid the price I was quoted. Very happy with the service I received.
Wonderful job, Todd was as polite as he could be. Did a fantastic job on our carpets. Made a huge dent in a real bad stain.
Of the three bedrooms ( carpet ) that you cleaned .. none of them came out acceptable .
You can see where the beds were ,and the Capet wasn’t even stained.
I like the Idea of chemical free , but in this case ,it didn’t work
the gentlemen who came to my home on Thursday, January 2nd, were very personable, very knowledgeable and very thorough in their work. I now have a lovely clean recliner and an area rug to go with it. I hardly recognized the two pieces when your people were finished working their magic! Guess my barfing dog did me a favor by showing how much the pieces needed to be cleaned before I was doing anything about the problem! Thank you to all of you -- I will be calling you again!
Bradford was friendly and did a good job!
The two technicians were great and very friendly, showing me before and after and even a little demo lol. Knowledgeable about the service needed and shared some other tips for other things I was doing; totally appreciated the extra insight. What I love most about the company is how efficient and quickly the service is. The carpet always looks better than when it was installed!!!!
Clean and neat, no soap left in carpet. Tech. arrive on time and keep me post during cleaning. Tech. always knowledgble on services avalible.
Efficient,timely,GREAT staff awesome work
Dry quickly
The cleaning team arrived on time and were professional. They did a very good job cleaning the tile and carpets. Thank you!
Fast cleaning; no residue or scent. Carpets dry faster than using other carpet service providers.
First of all the Technician(Victor) was awesome, Very courteous, Professional and knowledgeable about the whole process of cleaning carpets. He explained each and every step of the cleaning process and answered all our questions To our satisfaction. Victor also told us about the many other services of Zerorez. Our carpets turned out like new and we will definitely be using your services again!
The technician
Anton was very professional and kind. He always does a great job. Thank you
Michael was absolutely wonderful. It is so nice to meet such a nice respectful young man. He worked so hard and made our home look so beautiful.
As long as we have been in our house which is 30 years I have always used Stanley Steamer but because of the beautiful job Michael did I will only use Zerorez. We had Michael clean our kitchen floor, our couch, and our carpets.
Thank you for your wonderful technician.