based on 39707 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Used zerorez 3 times and very pleased. Will continue to use
Your men were very polite and they did a good job of cleaning the rugs considering they are 20 years old and have gone through a lot of stains. Of course I am sure all your people are trained to try and sell additional services especially when the customer is receiving a three room special. He showed me with his black light what he said were urine stains from my dog. That was probably correct but when he wanted to give me a deep cleaning and use a special spray on the stains for $300 plus dollars I told him I wasn’t interested. I let him know we were planning on replacing the carpet with wood flooring in the next few months and put the house up for sale, so it would be a waste of money. He later said he wanted to put another chemical on the rugs because after cleaning them he could smell a strong urine smell. I couldn’t really smell it but I went ahead and let him spray the dining room since that is where we eat and I again reminded him that the carpets were going to be replaced in a few months so I did not want to spend a lot of money.
I am satisfied with the job but I do not like getting a hard sell from the workers. I do feel that the gentleman who came out the last time did a better job and there was no hard sell. I don’t feel comfortable recommending a company to my friends and family that tries to talk customers into products they are not interested in.
Service and quality of your cleaner great job done by your employee!
The solution you use smell amazing the tech Rey very knowledgeable and it didn't take long to dry and my carpet look amazing
Gary did a terrific job! He did carpet, area rugs, tile and sealer on grout....all completed in an afternoon!
The young man that came to my home did a wonderful wonderful job he’s pleasant very polite and knows what he’s doing as far as carpet cleaning he’s a great young man charming wonderful with a great attitude
It was very clean and oderless was very professionally done
Our Tech was amazing! He took his time and did an incredible job. We we’re moving out of a 3,000 sq. Ft. Rental property and wanted everything to be perfect. ZeroRez made the carpet look brand new. Thank you.
First time user and so far so good. Time will tell.
The carpet was cleaned very well. The Technician was very good.
Happy with the job
Our carpet and rugs came out great!
Your product is fantastic; clean n smells fresh plus it actually cleans carpets! Victor is friendly n very careful to go over everything that hes going to do. The price is fantastic for the whole house!
We like that you don’t use chemicals & no soap residue
carpet not very clean. technician only here for 30 minutes
The young man who came to our house was very respectful and professional. He explained everything he was doing and took the time and care to do the job right. He made sure to ask if the room he just cleaned was done to our satisfaction and then moved to the next. He respected covid protocols. Very happy with Zerorez. Would highly recommend. The price they quoted me was the price I paid. We never felt pressured to buy more add on. Thank you.
We were very happy with the service and the professionalism of your team. The procedure was explained to us, as well as the extras, the dog urine especially, which we did take advantage of. We will definitely recommend you to anyone who is in need of the services you provide. Thanks so much!
I would employ Zerorez again and will refer
customers to them. Ricky did a great job!
Thanks Ricky!
Bob R.
The deep clean brought my carpet back from disgusting to good.
You were prompt, courteous and did a great job.
In some areas, I received the 151 Level 1 Bio Treatment and the 152 Level 2 Bio Treatment. I was glad to find out about these treatments from your technician Van as I have had problems with dog urine in these areas, plus there was a lot of residue from treating stains in these areas with various products. I like that your treatments do not leave a soapy residue, which attracts dirt. Van did a wonderful job! A question I have is do you have a treatment that removes the urine scent and repels/deters dogs from urinating in the same areas?
Easy to schedule, prompt arrival and took time to do quality work. Pleasant scent after work was done. Thank YOU!
Have the ability to move furniture from the carpeted area or assist the homeowner to do so.
Quick and efficient service. Friendly technicians
Good work
Professional, quick and great prices.
Ricky was awesome
Really got my tile clean. Service was excellent
As always, you folks did a great job. I've only had my carpets cleaned a few times and I've only used Zerorez. Wonderful job, professional, and through. Carpet looks like new. Not bad for being 19 years old.
Friendly, professional service men who always do a great job!
Your process dries quickly and leaves our carpets looking beautiful. We love the specials you run that makes it so affordable.