based on 39707 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
pERSON WAS VERY NICE. dIS A QUICK GOOD JOB
Everything was great, thank you!
The man was very nice and respectful, he did a good job except in one area where my cat threw up. I may have you come repeat this area again. Otherwise, a very good job!
Alex called 25 minutes ahead of the earliest time of our appointed time window and arrived about 5 minutes ahead of time.
He was courteous and professional. He explained the process and options for our cleaning needs and budget. Then he was exceptional in execution of the process and very thorough.
Getting to us promptly and early allowed my husband and myself time to finish other chores and spend time together on the one day off we have together.
Give Alex a raise!!!
Great job. The technician was on time. He was very professional and pleasant. He explained all the extras.
Ricardo did an AMAZING JOB. I will refer Zerorez to all my friends and family.
I like that no shampoo was used. Derek did an excellent job cleaning our carpet. He explained everything and I was very satisfied.
the rugs came out looking new and soft. we are very pleased. the tile treatment that was offered did an amazing job on the tile and the grout. the tech, Carlos, was very informative and did an outstanding job. THE BEST IN TOWN !!!
I will all ways request your service,your employee do a great job and do not mind moving things around to get to hard to get to areas.My wife and I are limited to what we can do.
The way the carpet is left after your treatment is so much more appealing to the eye and it holds up better.
Having used the "other" company for many years, I have been converted.
It is to early to tell if double the price is worth it. Also don't insult my intelligence by showing a discount equal to the price paid. We both know you would be served better without ever showing that. We already agreed to pay the advertised fee.
Just saying 😌🤷
Corey did fantastic job! He was punctual, very polite, and not pushy. Explained the process and made recommendations. Thank you Corey!!
Everything is so nice and clean. Isaiah was amazing so focused on me being satisfied with his work. Couch came out great and the stairs and area rugs look fantastic as well. Highly recommended. I have used ZeroRez in the past and I will use them again in the future.
The carpets look fabulous and dry very quickly and my tile floors are amazing!! The technician ,Will was very professional and thorough...the service was over and above!!
So happy that the carpets look new and they are 15 yrs. old! Jacob did a fantastic job
They're super!!!
Carpet feels hard and crunchy now. You weren’t able to get stains out. Smells bad now. $270 for a rug and one room is a lot. I understand that there was one stain where my dog had left bile but that’s still a lot of extra charges.
They did a great job. The tech was friendly and actually worked quick and did a great job.
He was efficient with cleaning my carpets professional and in a timely manner. He also, arrived in the time given for my appointment.
My very nasty carpet came out absolutely beautiful! The service that Kevin provided was a 10 out of 10. Thank you Zeroerz you are the best. Javanne P.
Didn't get the results I thought I had.. after it dried. I realize its an older carpet so I guess it is what it is. Was told on the phone I would be given a link to get Cowabunga passes, but M & M (the 2 guys);knew nothing about it and laughed it off. I spent 450 bucks to clean my carpets. Hopefully I can talk my landlord into tile soon.
Sometimes the speed at which this goes makes me a little curious if it was deep cleaned enough. Would a little extra time mean a deeper clean?
Other than than, all great.
Needed a deep cleaning of my tile floors and Zerorez got them clean and shiny in a couple of hours. They sealed the grout and left the house spotless.
The service guy was very knowledgeable and did a good job with the track area problems .
The carpet cleaning is always great. My husband asked about having our 6’x 4’ shower tile cleaned and was quoted $175.00. The shower tile is not full of scum and build up. Thought that was just excessive for the job. The last time we had it cleaned the job took less than 15 minutes.
Ricardo was on time, courteous, and professional.
Tech was on time professional and took his time to do the job right and explained the service well
The guys did a great job!
Out tech was great. He was courteous, efficient and did a great job!
On time friendly very good work
They were friendly and did an excellent job cleaning and sealing our tile