based on 39704 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I appreciated the communication between myself and your company. The price quoted was the price once the service was completed.
Excellent customer service, explained the pricing, on time, was careful with my belongings
My tech was fantastic
This was a quick, easy and thorough service.
Very professional. We have older carpet and each cleaning makes it look great.
Professional, friendly, quality workmanship.
We had Brandon. Very polite and gracious. Good listener. Happy to answer our questions. We would have him come again. Thank you Lee and Sandi
Quick, easy and professional
Very professional, arrived in a timely manner as stated and fantastic work.
Carpets are beautiful and soft. The only problem I have is, the Tech did not wipe up water on my hardwood floors in hallway and kitchen before leaving.
Check equipment, my first visit left dirty water marks.
Greg answered all my questions and did a great job.
I have always used Zerorez and have been pleased with the outcome. But I must report that this time it took over 24 hours for our carpet to dry and some spots even longer. You could not walk on the carpets without getting the bottom of your feet very wet. I don’t know if too much water was used in the cleaning process or if the machine did not extract the water properly. Management gave us a small credit for our troubles.
Casey, the service tech, was polite,professional,helpful and efficient.
Friendly and efficient.
Priced right. Courteous staff. Good job!
Major the technician that came out. Very professional.
On time and got right down to work. Tech was great.
Van Barrell was professional and helpful with letting me know the different types of products and services he recommended. Was quick and thorough with the service
Professional, friendly, thorough.
Excellent performance, and the tech was fabulous!
The technician was professional, understanding and excellent customer service
The ZeroRez team did a great job! On time, prompt, and professional throughout. Thank you!
Kevin was really great and very professional. He came in and got right to work. The floors looking amazing.
Shane did a fantastic job!
Quality of the cleanings.
Our technician was excellent!
Victor is the very best employee that you have and deserves a RAISE. He worked tirelessly on a Huge Home and thought he was coming to clean 2 carpeted bedrooms.instead the job was 1690 SF of hardwood & tile floors, plus Area rugs & 2bedrooms of carpet. He was prompt, meticulous and courteous. He worked at record speed& TOTALLY BY HIMSELF. To do this job by himself was not fare. He also helped put all the furnishings back into the house and realized that I could not do it myself. D.Last name removed in Summerlin
Service was on-time and complete!