based on 39648 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional and respectful. Do an excellent job
Tell customer that the drying time may be hours on certain carpets
My carpet is 15yrs old and every time I get service my carpet looks as close to new as it can get! I am always satisfied with the results.
Above and beyond is too low of a compliment. What started as an easy job turned into anything but. The technicians stayed true to their commitment to their standards and quality. Then over delivered. I know that any other company would have walked away.
Areas of carpets STILL dirty. The cleaning products used were either diluted or crappy. Tech was WONDERFUL!! I have numerous pictures of finished product. I'm NOT paying for your service, and I AM discussing this matter with whoever runs Zerorez. Please call me Phone number removed. Regards.
Ethan was a polite, professional and knowledgeable about your services.
Zach was awesome. He was professional, courteous and did a great job in my floors.
Fast quick service, with many options for the household.
Will definitely use again and would recommend to anyone that needs any of their services. Communication was great, they were on time and very efficient once they started to work. We had Steve and Tony and they knocked out our floors in no time at all. The carpets looked like new once they were finished. Thank you for making this a great experience.
Very good job.
I like the professionalism, they will call before they're on the way to your location. The Zerorez team is courteous and respectful of your property. I like that they use Zwater for their cleaning which has no harmful chemicals. I have been using them for years and will continue to do so.
Service was great
The technician was thorough and quick.
Non toxic pet friemdly
Our service provider was excellent!
Brian was a great guy, and did a great job
Polite and professional staff…..they did a great job
Too expensive.
They did a fantastic job cleaning my stairwell and bedroom carpets
Carpets come clean, worker very cordial and hard worker. Always have been on time.
I was disappointed with the grout lines. After watching your before and after pictures of your tile and grout cleaning. I was expecting to see better results. For the amount of money that I paid I expected better.
I love that your services ACTUALLY work. I have had my carpet cleaned before and what you provided was a night and day difference to what was done before. I thought my carpets were cleaned before but now I can see, feel and smell the difference.
Efficient
The first time I called you the carpets looked great!! but the clean lasted only a month and some of the spots starting popping up again. The second time, some of the spots are popping up already in two days. I am quite unhappy. But we will see what happens, I might be calling you back in a couple of days.
I appreciated the professionalism and kindness of everyone I dealt with there, and the results with my sofas and rug.
We loved our technician Braiden H. He was not only very kind and knowledgeable about carpets.
excellent service and our rep is the best.
Richie did a great job cleaning my 10 year old, very dirty carpet. It looked almost new when he got done. He was able to come even a little earlier than expected which worked great for me. The carpet dried pretty quickly compared to other cleaning services I’ve used before. I am very pleased with my ZeroRez experience!
Your representative was very helpful and respectful regarding the cleaning of the carpet
Major was awesome! Thank you!