based on 40905 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Derrick was very friendly and professional. He explained the whole process, gave me tips on how to keep my carpet cleaner then went to work. Love that orange smell!
You guys are eager to please your customers!!!!! Thank you so much for the perfect outcome!!!!
very thorough
Technition Will does excellent work and very pleasent
No chemicals and carpet is soft after cleaing.
Excellent Customer Service. That you don't get from Most Company's today.
Terrible outcome looked horrible and still dirty - had to pay for another cleaning company to come the next day to do it correctly - want a refund but know you won’t provide one
I would love to have a professional carpet stretcher come out and put my carpet back under the baseboards (how is was prior to cleaning) They pulled up my carpet from the baseboards and someone did come out with his son, but it still doesn’t look right. I have never had my carpet ripped from the baseboards like that after cleaning.
It is a very old very dirty carpet and Zerorez got it clean and nonsmelly
Your tech was professional, organized, receptive, polite & throughquite pleased with his work ethics& & performance.
Thank you ZEROREZ🥰👍
Carpet was cleaned very well.
My carpet looks new and Greg our technician is great taking time to answer questions and coming on time
Rep. was timely and very friendly. He did a great job and was efficient, courteous, and did the entire area and tile along with offering helpful suggestions. I would highly recommend his service. Great job!
The carpets came fairly good. This was the first time that these carpets were professional cleaned in over 20+ years. Your tech explained what the process was going to be. He sprayed the areas that need done and then ran the cleaning brush machine. He again sprayed and then used the vacuum system. The hole job took a little more than an hour. The only dower was the job cost was about $100 more than the quoted price that I got on the telephone.
We have been very pleased with the service received and the outcome of the job.
Eric was very efficient and knowledgeable of the services. He provided excellent customer care and excellent quality of work
Easy to get an appointment. Always on time. Carpets look and smell wonderful. You always call when you're on your way.
After being disappointed with other carpet cleaning companies, we found Zerorez. We manage 73 apartments and have used Zerorez exclusively since. They are professional, on time, and friendly. As the name implies, there is zero residue from the process. We highly recommend Zerorez.
Level of carpet treatments.
Great service. Friendly, professional service technicians. Very reasonable cost.
The professional treatment from the servicing technician. Couldn’t have asked for anyone better.
ZeroRez provides upfront pricing, friendly employees and on time appointments.
John L. was the person who did the carpet. He explained everything to me and did a great job!
They do a beautiful job and very trustworthy technicians.
Great service, on time. Workers, very friendly and professional.
Great job, thanks again for being on time and friendly. Cared about doing great job. Left my home very clean.thanks again
Excellent services and price is faire. Love the new cleaning equipment.
The service provider was very friendly, happy, and helpful. The services performed were above expectation and the wear of the carpet was taking care of
Customer service and cleaning services
Been using your company for 25 yrs.