based on 39694 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have used this company prior to covid-19 and the did not just use the normal carpet cleaner the also went over the carpet with a carpet rake. Never the less Major has the best service and I am a General Manager for a Marriott and I was really happy with services
Michael is an exceptional employee. Great customer service and really listens to your concerns. Very professional.
Best carpet cleaning we’ve ever had. Technician did thorough job and was very nice. Loved that the cleaner had no residue.
Carpet comes up nice and clean and softer to touch.
I was very pleased with Carlos the technician. He was couteous, professional and did an excellent job of cleaning my carpet and tile. Everything was fresh and clean. Drying time was minimal. Carlos was also helpful with information on how to keep my carpet and tile maintained between cleanings. I definitely recommend Zerorez.
I loved the carpet cleaning but the chair he cleaned did nit come out as I expected.
Your technician, Will, was great. Professional and informative.
The techs were on time, super friendly, and did a great job explaining everything.
The end result was amazing and they were very quick!
Dod a nice job. Tech was on time, fast, efficient and very thoughtful. My carpets look great
very professional and do great work.
The last carpet cleaning was the best ever! I appreciate the communication & going over stains & products prior to the cleaning as well as the time and attention given to ensuring a successful cleaning.
Service representative was very friendly and informative. Did a very good job of cleaning carpet. Was happy with results.
Our tech was very professional. Every time we used zeroRez we were very happy with the service. We also like the carpet looks and fells good afterwards.
No soap left in carpet so it stays clean longer.
Super service. Very satisfied. Always recommend you
Very happy with the cleaning! He was wonderful.
Service member was knowledgeable and very friendly.
You did a great job. You were able to get out some stains we had tried to get for months. The carpet almost looks like a new carpet.
Our technician, Carlos Altamirano is fantastic. He is helpful, wonderful at his job and very personable.
Amazing service . Always listen to our concerns and answer all our questions .
Carpet cleaned and deodorize
I very much appreciated the easy of having our carpets so quickly.
I was pretty amazed at how good the tile came out. The carpet looks great too but who knew my grout was originally light grey :)
Great customer service, on time service and very helpful service tech.
My carpet doesn’t look any different than bore I had it done.
On time and quick!
Fast friendly service
Fast friendly service, good pricing, love that cleaning products are pet safe. Our carpet looked brand new when the technician was finished. Was very impressed with the high level of customer service. Will definitely recommend to everyone!!!
I'm not as satisfied as the last time. The carpet is stiff and doesn't appear as clean as I'd experienced.
Professional, fast. My carpets are unbelievably clean !