based on 40905 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prompt , professional,, efficient and clean carpet and tile.
Thank you for consistently doing a great job cleaning my carpet.
Great customer service!
Victor and Richie, we’re friendly and did a good job!
Ricardo was fantastic and the company is great! I would highly recommend ZeroRez and I’m glad I found them.
Quick service, friendly and professional, explained the process and service!
On time, polite and good customer service.
Excellent service
I've used your services a number of times over a period of 3 - 4 years and for the most part, the technician has been very thorough with the services being provided. This last visit I didn't feel the same level of attention was provided which resulted in a not-so-good job of cleaning various areas of my carpet, the technician was in and out after applying the spray treatment in about 10 minutes.
Clean carpets and fast drying time. Also, good service. Thanks.
Great quality!
Everything turned out well. The man that cleaned the carpeting was very nice and helpful and above all very neat which is important to me. Wish the carpeting was a little dryer when finished, like more water could have been sucked out but other than that it was fine.
No residue let after drying. The guy was quick and clean! He was polite and answered all questions I had about carpet cleaning.
The workman did a SUPERLATIVE JOB! I had questions... he had answers. He was respectful, efficient, and personable... a terrific representative for your company..
everything......
Professional and courteous representative and carpet looked good
Fast, clean and effective. Cory was very professional and pleasant.
I had my carpets cleaned in all rooms and my roommate had a pet cat which left usual stains and odor in the carpet. Services provided help dealt with all of that and more. My carpets looked like knew and the technician gave me instructions on what I need to do to keep up longer carpet care. It was great price for all that what was done.
Thank you
Representative was very kind and attentive. They ended up coming early and the service was quick.
It’s always quick and quality service. TJ was great!
Fast and very good. Michael was so polite and helpful, as always.
Great Customer Service. On time, fast and reliable. Left our upholstered Dining chairs looking like they were years newer. I definitely recommend Zerorez. I will be using them from here on out.
The cleaners were unable to get several stains out and left the carpet with odd markings.
I would like a refund because you did not fulfill your 30 day guarantee. I contacted you guys multiple times a no one got back to me.
Your technician was incredible his name is Steven P. Thank you for sending him out
The tech. was very knowledgeable and polite.
The booking for the estimate went well. The agent was on time and very professional. The agent, Angel, also came out for the tile cleaning when it was scheduled the next week. I was ask for him again if we need any other services in the future. I would also give him a 10.
After you submit an estimate, follow up, call customer back. I had to call and decided on not completing the entire job.
Your people. I always have a good experience in my home with the people you hire.
Victor was very knowledgeable knew his. Job.
The carpet is staying cleaner and dried quicker.