based on 39692 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly staff and did a good job!
On time
Professional
Explained any potential issues
End result was fabulous!!!
Major was wonderful, my flooring looks great and so do the carpets in the bedroom. I have 2 very large dogs, so flooring does get messy.
Tracy is the most knowledgeable and professional service technician I have ever come across. He is extremely friendly and continuously strives to get the job done!
They talked my husband into doing the deep cleaning for more money & the areas that were dirtier were still left dirty. So the deep cleaning and extra charge did nothing.
You can make it right by re-doing the areas if it’s actually going to make a difference Or refunding the extra charge.
Jasper H was great. I had 2 bedrooms ,3 area rugs and my tile floors which make up most of the house. He didn't rush it., worked extra hard on a few tough spots, Everything came out great, the tile looks amazing and the grout lighten back to its original color. All around impeccable work. If you want the job done, call Jasper.
Carpet seemed stiff with a residue left on the carpet.
we are satisfied with your work and recommend to our friend and family.
No chemicals! The tech explained exactly what he was going to do. My carpet has never been cleaned in 24+ years. It looks brand new! The tile is sparkling.
The 2 servicemen who came to my home were extremely professional and very willing to help
The service was quick and excellent.
Friendly service. He was right on time. Carpet looked great.
You clean carpet . . . and its clean! with little over water usage
The service was quick and dried within the 5 hours I was told.
I love the way my carpets are cleaned with your zerorez.
Service is always top notch second to none, always professional, friendly and job well done
Great technicians, smile, excellent customer service, on time, asks what needs to done if spots, polite, courteous
Amazing outcome and very professional service. Thanks to anyone who took part of this service, start to finish. I can only say that it was simply suburb! I highly recommend your company!
The staff was great and explained all my options the carpet looks amazing
The excellent cleaning results and the professionalism of the cleaning staff.
After your man supposedly cleaned the floors, after it dried we vacuumed and got a lot of dirt and dog hair. As far as we are concerned your company did a very poor job of cleaning our floors!
Very professional, throughly explained the process and suggested the extra care carpet needed
I’ve used zerorez twice and both times my carpet looks great, I like that they don’t use soap and it’s a steam clean
Zach was a great representative for your company. The service was quality and I would use them again.
We have used your company since 2017.
I would suggest that when a customer calls...you can remind them that you
can do a deep cleaning on rugs.
I had to have my rugs cleaned twice.
That's all.
How clean it gets the carpet without any residue. The technician was professional and personable
technicians are professional, thorough and polite
finished carpets always look so much better.
very happy with zerorez
Your technician Jasper was wonderful. He came at the perfect time and explained exactly what he would do. After he was done the carpet looked brand new! Thank you so much for doing such a great job!
Old carpet, years of grime . . . looks beautiful (even the stairs). Going to make an appointment for tile and grout soon. Ready for more years to come. Thank you.
Prompt, professional service. Pets are acknowledged and respected. Carpets look like new