based on 40325 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was ok, but I’m just wondering if they got clean enough. I paid extra for the bio but I can still smell urine on two of them. Please contact me for advice. Thanks
I have not seen the finished product yet. But the one concern I have is the technician could have pulled his van up 10 feet and used the driveway to run cords and tools into our house rather than through all the plants, grasses and tree in our front yard. We have ring and it showed him constantly going through our plantings. Not sure why he didn't use the driveway. I will be back in las vegas eary October and I hope all the plantings are ok. Shows a bit of a lack of concern for the customers home and property. I will examine the work when we return.
Great service. Prompt. Technician was excellent and well spoken. Clean.
Thanks!
the job was done very well & was done in extrema heat as the power had been shut off by mistake in the rental home & was not turned back on till an hour after he was gone & I was very sorry, but he did a great job.
Rugs were actually fluffy. I love that about Zerorez--
Some Of the pet stains look worse after the clean
The service was great! I needed my carpets cleaned in right away and was accommodated. The work was explained and done in a timely matter.
Great job. Very professional and good prices. My service representative was Angel and he was efficient and helpful and I will definitely ask for him again. Thank you Zerorez again
I am very pleased with the results and customer service provided to me.
I will definitely request Michael the next time we need our carpets cleaned.
Thank you Michael!
I've had several carpet cleaners come to my house and the carpets always turn out great. Some stains come back after a month or so because of the dirt that is attracted to certain areas but using zerorez this time around just looked like they did a once over the stains and the stains didn't come out. Some carpeted areas were crunchy, and I don't know why that would be because that has never happened when I've used other competitors. Zerorez is also very over priced for the quality of work done. I don't mind paying extra for treatments on tough stains but paying extra for nothing is just disappointing. Sorry I won't be using this company again. Thank you for trying. :l
Tech was very informative about services and products!
Did extra things without me asking!
Showed the before and after.
Gave a few home remedies about wood floor cleaning.
Great experience all around. Very professional and easy to communicate!
Thank you!
I think I rated 9 but it should be 10*
You have my permission to release my name and statement.
Peti Taylor
Very easy to make an appointment and on time. The tech was very knowledgeable and friendly.
Everything. The techs were great. I will use your services again.
I particularly like that you can walk on it 5 to6 hours after service.
Your service guy was very friendly and professional
Zerorez always does a good job. I’ve been using them for about 8 years.
Tracy did a great job was very professional.
Great professional service.
How clean you made my carpet. the workers were friendly as well and willing to explain everything.
The young men that came to clean my carpet were very kind, respectful and efficient, the carpet looks fabulous, thank you so much!
Green, quick, friendly and sanitized.
I could have cleaned my carpet cleaner myself
They really did a good job, the carpet now looks totally clean. Thank you very much.
Fast and friendly 👍🏾
Zerorez, arrived on time, did an excellent job, have always did an excellent job for me, this is not the first time I have had this company.
Good service , good price
I am a repeat customer, because the tech has always done a great job!
Very good with everything
Fast and convenient for such great resukts

The carpet was still dirty after it was washed. I walked on the wet carpet with my socks and they were brown. I vacuumed the next day and there was the same amount of dirt as before the shampoo.