based on 39668 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was very happy with the results of the cleaning. Your technician was very courteous and thorough.
Brett Webster was excellent. I like the fact you dont use soap to clean the carpet. My carpets look great. I will use your services again.
Prompt, polite, and professional. Everyone I had talked to who had used Zerorez had nothing but glowing reviews. Add my voice to that list
didn't like the way my carpets felt when dried...they were crispy....1st time I used Zerorz it was awesome....this time...hmmm...not as good. being honest.
Your staff is always so professional. They explain what they are doing and why. We use you once a year, your product is amazing!
All natural, felt soft after walking on it one time, no residual odor of chemicals, professional, courteous, on time, knowledgeable, the product is what you say and did what you promised. Brett Webster was the best tech! We will definitely be asking him back to do our other 2 bedrooms, 2 sections of tile and our sofa. Thank you!
quick professional service
My carpets are so beautiful when you are finished and they stay that way for a long time.
Good,got my stains out. Fast and Courteous.
Appear to support ad claims; carpet is clean and feels residue free. Scheduling was easy and honored and technician (Josh) was on time, well uniformed and professional. I will use Zerorez again and refer to others.
Tech was professional, onetime and did a great job.
Efficient, amiable service from your two professionals, Jason and Ellis, facilitated my experience with Zerorez. I am more satisfied with this carpet cleaning service than any other I have used in the last 20 years. Well done!
Carpet stays cleaner longer than other services I've used.
I was not told that your process takes 6-8 hours to dry. So we had to leave the house for an 8 hour period. very inconvenient. The rugs did come out nice butno better than chem dry.
The carpets came out so clean and look so nice.
WOW!!! Everything done by your company was "GREAT"!! I have never had a carpet cleaning that had such great result's! Anthony Olmstead, the technician, was very informed on everthing he told me he was going to do. And with putting a couple faan's on the carpet, to speed the drying, it was dry within 6hrs. not like the other guy's that did it and it took 3 day's to dry. Will definately have them return!
Friendly service and very professional. We would like to recommend ZEROREZ to everyone! Our carpert smells wounderful and looks brand new again and it feels clean, like they say no rez and they mean no rez!Theres no residue on our feet or socks wow! Thanks again, The Nelson Family
a little expensive but we have used you a couple of times and always happy with end result. carpet feels clean. most stains removed.
carpets look new again...and they don't have that crusty feeling after they dried. The technician was so nice and friendly. He did the job quickly and moved a piece of furniture out of the way for me.
Your employee ( I forgot his name) was AWSOME!! and your cleaning products really took care of the pet stains. Unlike other companies the stain didnt come back the next day. I recommend you guys to all my friends. The only confusion was There is onther company with a simaliar name, But, I haave your number and I will call you guys again.
carpets look very good. thank you. Please remind us Email address removed 6-8 months from now to have another cleaning done. thank you
Mrs. Last name removed
The gentlemen that serviced our house was very polite and efficient. Being that the carpets were not maintained by the previous owners, the end result was great.
We have moved into a rental, and you never know what yourfeet will be touching. Josh Jones was amazing, and new what he was talking about. i feel I had made a great investment into what my family will be walking on. i now need to have Josh come back out to do dining chairs and a few spots the movers left behind
Carpet is like brand new, not stiff. Service technician Brett Webster was very courteous and effeicient. Would happily do business with this firm again.
The fact that you have specialized method that does not use detergents to clean. Your representative Brett Webster was very good in all aspects of his service and we will call him back again.
They are natural and Eco friendly. The tile especially came really clean and we were only planning to have the carpets cleaned!
Prompt response and knowledgeable representative
I'm very unhappy with my stairs, I asked twice, if he cannot clean also the outside of each step beyound the railing and inbetween. I don't like the look right now at all, since the inside of all steps is cleaned properly but not the outside or inbetween the wood posts.I think 5 dollars per stair would include the whole stair and not only the inside - I still hope you will finish the stairs completly.
I 'm very satisfied with the other floor cleanings : carpet and tiles
Your tech answered all my questions and did a quick professional job.
The only services I have used are your carpet cleaning services. I think compared to other carpet cleaners your system seems to work better and last longer.