based on 40018 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpet looks lovely. :)
I was surprised at how clean our 10 year old carpet looked after it was cleaned. The gentleman who cleaned our carpet was very pleasant and professional.
On time...Jan was effecient and pleasant. Job done without problems. Thank you
carpets are clean and soft always, and service is quick, and employees are very nice and courteous.
They clean with leaving residue.
Animal stains were completely removed on a new carpet and treatment restored for future happenings.
Clean fast on time service
The process doesn't use chemicals or soaps and stays clean for a long time.
Same carpet came cleaner than using Stan Steemer. The kick part of the steps got real clean for the first time.
I only had the estimate so far but was impressed with Anthony's professionalism and honesty!
The technician was very nice. I complained that the last time they left stripes on the stairs and he made sure he didn't leave any. He did a very
Good job. My carpets look very nice. Thank you
HOW CLEAN THE CARPETS GET.
Give a credible explanation about how your cleaning process works. "By ionization" is not enough. You do use a chemical so tell us what it is and how the ionizing process works. Your customers are not dummmies and don't need to be patronized.
Traffic areas are still dirty and areas where carpet meets tile are dirty. First time you cleaned was absolutely great.
Brett is excellent! Service was great.
Your technician was timely, and efficient. Carpet looked great after your service.
Thank You
The fact that only water is utilized, leaving no residue. That you execute the service time in a way that is extremely convenient, specially calling 30 minutes prior to service. Jason that executed the service was extremely professional and outstanding to work with
Anthony was very knowledgable about your products and cleaning methods. I will use your company again for my cleaning needs.
Zerorez is reliable and very professional. My really looks brand new.
It is clean and quick!
On time, quick service. Technician was helpful and friendly, carpets look the best they ever have!
Professionalism and the fact you're working with a water process.
So far I am pleased.
Quick, dried fast, friendly, knowledgeable technician.
Service was great and delivered what was advertised. My carpets look beautiful and my couch and love seat looks brand new! Thank you Thank you Thank you... I have already been recommending your company to all my clients... Gayle Prince
Punctuality and friendliness.
professional operator and cleaning result
Jason was prompt, courteous and cleaned the carpeting to where it looks so much better!
Machine left lines on the carpet that don't come out. Price was good and Jan was very nice.
service was professional and informative