based on 39672 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The fact that only water is utilized, leaving no residue. That you execute the service time in a way that is extremely convenient, specially calling 30 minutes prior to service. Jason that executed the service was extremely professional and outstanding to work with
Anthony was very knowledgable about your products and cleaning methods. I will use your company again for my cleaning needs.
Zerorez is reliable and very professional. My really looks brand new.
It is clean and quick!
On time, quick service. Technician was helpful and friendly, carpets look the best they ever have!
Professionalism and the fact you're working with a water process.
So far I am pleased.
Quick, dried fast, friendly, knowledgeable technician.
Service was great and delivered what was advertised. My carpets look beautiful and my couch and love seat looks brand new! Thank you Thank you Thank you... I have already been recommending your company to all my clients... Gayle Prince
Punctuality and friendliness.
professional operator and cleaning result
Jason was prompt, courteous and cleaned the carpeting to where it looks so much better!
Machine left lines on the carpet that don't come out. Price was good and Jan was very nice.
The carpets did not clean up . It was a new house to us so I don't know if the carpets were just that bad or zerorez just too weak. I will use zerorez once more in the future when I feel my new carpets need cleaning. Thank you
I have used a lot of companies in the past. By far, zeroez is the best!
First, I would like to say how pleased I was with the services performed by Roy. He was very personable and professional in his work. He explained that I would save a considerable amount of money if I had some work done during the visit rather than return for some other work I had planned to have done in the future if satisfied with the original rug cleaning request. I decided to have the remaining work done and am very satisfied with the results. I have already recommended your company to one of my children.
I will definiately be using your company's work in the future.
Unable to answer as my daughter selected your service which she had used in the past. She was very impressed with your service. She has moved out of state.
Cleaned the carpets very well.
I thought Ellis was very friendly, nice and professional. I liked the hot water treatment to my carpets
One particular room, the master bedroom, didn't seem to be done very well.
There was a promise to come back the next day with a window when we would be called between 1 and 6. No one every called. Two people were on alert to receive Zerorez and no one from Zerorez ever called. Meanwhile my bedroom is still torn apart and my husband is fit to be tied. So, yes conversation on the phone was very good and polite....delivery not so much.
Name removed
The carpet was bad before you cleaned it i have 3 kids but not even one of the stains were removed the guy that normally cleans it for half the price does.a way better job.
Technician was very polite & inspected my carpet asking useful questions. I was AMAZED that he got out stains I never thought would come out. There was no odor and I am beyond satisfied.
the tech was very helpful and there was no smell after the job was done good job ray and First name removed
Carpet and look great. You saved me money by doing a great job and my wife no longer wants a new carpet.
service was great.. josh i believe his name is was very courteous and professional
The price we paid was muuch higher than our daugher's and she has more tile and it had not
been cleaned in 8 years and came out beautifully; We are having a redo today
Andre, the technician arrived on time, went right to the work at hand, graciously answered any questions along the way and quickly completed the carpet cleaning even with additional service I requested. The price was reasonable. I though a carpet not cleaned in over years and rather light in color would not appear clean because I was sure the soil was so embedded it could not all be removed. I was wrong. That carpet looks new including a hallway with lots of traffic. I was pleased with the results and the service. Will definitely call upon Zerores for future capet cleaning services.
Very pricey. Otherwise pretty good.
I have a spot by door where carpet is coming up since it was cleaned. I paid extra for carpet protectant but have a couple of areas after just a week that are already showing dirt again.
Your technician was timely, and efficient. Carpet looked great after your service.
Thank You