based on 39677 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
professional - prompt within your window of time (wish you could be more specific the day before) - believe your equipment does a better job that lasts???
My carpets come out looking very clean. I like the fact there is no soaps used during the process.
Your price increase from the first time I used you was way to much.
The technician was really great and did a really good job. We are very pleased with the outcome but a little disappointed in the extremely long drying time.
cleanest carpet ever!
Exceptional service by the Technican and awesome looking carpets afterwards. Thank you and I have already recommended Zerorez.
Have more discounts and specials. Price could be lower.
professional technicians and the results
Our carpets were so dirty and I wasn't sure they could get them clean but when Roy was done with them they almost looked brand new... Thank you
The service and carpet cleaning were fantastic! My only complaint is the $99 minimum. My home is very small and the area I typically need cleaned consists only of my living/dining room and first few stairs. It would have been nice to pay per room. Otherwise, I am very happy with the results and the technician sent was awesome!
no resadue left
You got the carpet clean. Thanks.
Excellent service thorough technition
Anthony was honest and thorough! I felt like he could be trusted and my carpets came out great!!!
Fast, very professional, priced right.
The technician was great! Very happy with the job and the fact that no soap is used.
The technician, Jan, was very nice and professional,
but I was charged $50 to clean my chaise lounge.
An area no bigger than 3X2, and that was after a 30%
discount. I think that is rather expensive. Jan did not give me
an estimate before he cleaned it, and went about cleaning the carpet
In 3 rooms of my house then the chaise.
The efficiency of the job done and the manner in which it was done.
Carpets arenot crunchy...feel clean!
Got almost all stains up
you guys did a wonderful fantastic job with my carpets I will recommend it to everyone I know thank you.
We did appreciate that the office called us a few times to keep us aware of the delay in the arrival of the technician - that was very nice cutomer service. Thank you!!
missed spots in some area's.Not the one that couldn't be cleaned.
The carpet came out great,the tecs were knowledgeable and friendly.
the only thing I did not like was I made an appointment two weeks in advance and was not first on the list for cleaning. Maybe next time.
Thanks, First name removed
Friendly helped answer questions about are rugs and followed thru withSling sure they were picked ip and ared for
Thorough cleaning.
Good quality and nice technicians
Customer service - determined to ensure the customer is satisfied.
you get the carpet clean
The technician was great at explaining everything and I like the fact that it didn't take long for my carpet to dry.